Senior Part-Time Store Leader & Team Coach

Heron Foods Limited; Newcastle upon Tyne; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Discounts: 10% off at Heron Foods andB

Career development programs

Wellbeing support

Recognition & perks

Job summary

Heron Foods is seeking a Senior Part-Time Sales Assistant to lead a small team and ensure excellent customer service on a part-time basis.

You’ll be responsible for motivating staff, maintaining store standards, and handling stock deliveries. The role includes being a keyholder and stepping in for management as needed, contributing to a busy, customer‑facing environment with growth opportunities.

Qualifications

• Leadership experience in a busy retail setting.
• Strong customer service focus with a proactive approach to queries.
• Experience with stock deliveries, shelf replenishment, and store standards.

Responsibilities

• Supporting and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining an impeccable store presentation with well-stocked and tidy shelves.
• Assisting with stock management and overseeing deliveries.
• Acting as a keyholder and taking responsibility for the store in the absence of management (including store openings and closes).

Skills

Team leadership

Customer service

Stock management

Store presentation

Key-holder

Job description

Heron Foods is seeking a Senior Part-Time Sales Assistant to lead a small team and ensure excellent customer service on a part-time basis.

You’ll be responsible for motivating staff, maintaining store standards, and handling stock deliveries. The role includes being a keyholder and stepping in for management as needed, contributing to a busy, customer‑facing environment with growth opportunities.