Senior Optical Assistant — Customer Experience Leader

Flame Health Associates LLP; London Borough of Harrow; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension scheme with employer contrib.

Everyday discounts

Employee support

Mindfulness app access

Optical and hearing care discounts

Job summary

Flame Health Optometry is recruiting a Senior Optical Assistant for a Harrow store. The role is full-time, up to 40 hours per week, with weekend work and a salary of £30,000 per year.

You will help create a positive customer experience and support the team in a busy retail setting. Experience as an Optical Advisor or Dispensing Assistant is desirable, with a focus on customer service and optical product knowledge.

Qualifications

• Previous experience as an Optical Advisor or Dispensing Assistant is preferred.
• Experience in a fast-paced customer service environment is valuable.
• Basic familiarity with optical terminology is beneficial.

Responsibilities

• Assist customers in selecting frames and lenses and provide product information.
• Support day-to-day store operations and contribute to a welcoming environment.
• Work with the store team and be flexible for weekend shifts.

Skills

Optical experience

Customer service

Weekend availability

Proactive

Team player

Job description

Flame Health Optometry is recruiting a Senior Optical Assistant for a Harrow store. The role is full-time, up to 40 hours per week, with weekend work and a salary of £30,000 per year.

You will help create a positive customer experience and support the team in a busy retail setting. Experience as an Optical Advisor or Dispensing Assistant is desirable, with a focus on customer service and optical product knowledge.