Senior Operations Manager - Global Marketing (12m FTC)

PA Consulting; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Operations expert to lead their Global Marketing & Design Studio. In this pivotal role, you will oversee marketing operations, including planning, budgets, and performance tracking, ensuring strategies are successfully executed. Your leadership will be crucial in managing a substantial budget and influencing senior stakeholders. With a focus on operational excellence, you will coordinate marketing campaigns and maintain key relationships across various functions. Join a dynamic team and contribute to meaningful projects that drive innovation and success.

Benefits

25 days annual leave (plus a bonus half day on Christmas Eve)

Generous company pension scheme

Community and charity initiatives

Tax efficient benefits (cycle to work, give as you earn)

Qualifications

• 4+ years in an operational role within professional services.
• Expert in managing corporate budgets and business finances.

Responsibilities

• Lead operational excellence across the Global Marketing & Design Studio.
• Manage budgets, reporting, and marketing operations effectively.

Skills

Budget Management

Strategic Communication

Leadership

Stakeholder Management

Microsoft Excel

Microsoft PowerPoint

Job description

Company Description

About us

We believe in the power of ingenuity to build a positive human future.

As strategies, technologies, and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.

Job Description

Duration: 12-month Fixed-Term Contract

We’re hiring an Operations expert to lead and maintain operational excellence across the Global Marketing & Design Studio (GM&DS) function at PA.

Reporting into the Chief Marketing Officer (CMO), you will be in a critical role charged with managing all marketing operations including planning, budgets, reporting and people matters, to ensure our marketing strategies and plans are delivered successfully throughout the year. You will be in a strategic leadership position, expected to uphold and maintain the reputation of the function, whilst at times representing the CMO.

You must have experience in a similar business operations role within a professional services organisation. The ability to plan and forecast budgets, track and measure performance, instil best-practice operational processes, whilst having eyes and ears across the function to be able to make commercially minded and risk-conscious decisions, and influence senior leaders, is key to success.

Main responsibilities:

• Represent the GM&DS function on all operational deliverables including finances and budgets, legal and procurement, and headcount and recruitment.
• Work closely with sector and centre of excellence marketing teams to identify and discuss challenges which impact strategies and plans, ensuring we have the necessary resource, tech, partnerships, and suppliers to successfully deliver marketing campaigns and activities.
• Responsible for co-ordinating marketing campaign and activity reporting, including monthly KPIs and a quarterly marketing performance report, demonstrating return on investment and function contribution to business achievements.
• Management of the function budget, circa ~£10m, including monthly reporting and quarterly forecasting, in collaboration with a finance business partner to ensure we meet our financial business targets.
• Approver for all marketing activity spend, and point of contact for invoicing and payment queries, working closely with a procurement business partner to ensure all supplier contracts are appropriately reviewed in line with policy and best practice.
• Main point of contact for all recruitment related activity, including responsibility for the function employment budget and headcount plan, ensuring we meet our targets as well as resolving any concerns or challenges with a finance business partner and HR.
• Key stakeholder relationships with CMO, global marketing leads, finance, legal, procurement, HR and other corporate function contacts.
• Line management of a small team of marketing assistants.

Qualifications

• 4+ years’ experience in a similar operational role within a professional services organisation
• Commercially minded with proven experience managing a corporate budget with an understanding of business finances and targets
• Confident communicating strategically both through written and verbal communications
• Confident in a leadership position with the ability to influence the decision making of senior stakeholders
• Ability to manage a busy and demanding workload, with multiple stakeholders across the organisation
• Line management experience ideal
• Expert in Microsoft Excel and PowerPoint

We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you.

Apply today by completing our online application

Additional Information

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity – bringing ingenuity to life.

Find out more about Life at PA here.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

• 25 days annual leave (plus a bonus half day on Christmas Eve)
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Tax efficient benefits (cycle to work, give as you earn)

We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [e-mail]

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