Senior Operations Manager/ General Manager - 3PL Logistics - Luton - Permanent

ZipRecruiter; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company is seeking a General Manager in Luton to lead site operations. Responsibilities include managing a team of 40, ensuring high service delivery, and improving operational efficiency. Ideal candidates will have logistics experience and strong leadership skills. This role provides an opportunity for impactful leadership and career development.

Benefits

Competitive salary

Benefits package

Qualifications

• Experience in logistics, 3PL, or distribution.
• Strong people leadership skills, with experience building and developing teams.
• Expertise in warehouse and transport operations, with a customer-focused mindset.

Responsibilities

• Lead day-to-day site operations across warehouse and transport functions.
• Manage and develop a team of approximately 40 staff.
• Build strong client relationships ensuring high service delivery.

Skills

Logistics experience

People leadership skills

Warehouse operations expertise

Excellent communication

Client-facing experience

Job description

Overview

Are you an experienced General Manager, or a Senior Operations Manager ready to step up? Join a fast-paced 3PL Logistics business supporting clients in the UK.

Our client is looking for a dynamic General Manager to lead operations at their Luton site, driving performance across warehouse and transport functions while building a strong, stable culture within the team.

Responsibilities

• Lead day-to-day site operations, including warehouse, picking & packing, and transport distribution.
• Manage and develop a team of c.40 staff across a 24/7 operation.
• Build strong client relationships, ensuring high levels of service delivery.
• Manage site budgets, costs, and resources effectively to achieve agreed financial targets.
• Drive operational efficiency, continuous improvement, and cultural stability at the site.
• Balance hands-on leadership with strategic planning and commercial responsibility.

Requirements

• Experience in logistics, 3PL, or distribution.
• Strong people leadership skills, with experience building and developing teams.
• Expertise in warehouse and transport operations, with a commercial and customer-focused mindset.
• Excellent communication skills, with the ability to influence clients and colleagues at all levels.
• Client-facing experience with the ability to build trusted relationships.
• Flexibility to work on-site in Luton.

This role is based in Luton and offers a competitive salary and benefits package.

This is a rare opportunity to step into a senior operational leadership role in a business-critical environment. Whether you are a seasoned GM or an ambitious operations leader ready to take the next step, this role offers excellent scope to make an impact and develop your career.

Oliver Sanderson is an award-winning executive search firm recognised for path-breaking contributions to ED&I and digital recruitment innovation by the House of Lords, Global Recruiter, APSCo, the Recruiter Awards, and in the 2022 Platinum Jubilee Album for a "transformational contribution" to UK business. We specialise in finding talent at board and senior leadership level for FTSE 100, FTSE 350, Fortune 500, and PE-backed businesses.