Senior Operations Manager – Cold Chain & 24/7 Leadership

LUKWL Lineage UK Warehousing Limited; Greater Manchester; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Free onsite parking

24/7 Employee Assistance Programme (E‑

Credit union loans

Cycle-to-work scheme

Staff development opportunities

Job summary

Lineage UK Warehousing Limited is seeking an Operations Manager for its Heywood site to lead day-to-day warehousing operations with a focus on safety, quality and service. You will coordinate multi-shift teams, drive improvements, and support the General Manager in strategic delivery.

The role demands senior leadership, strong budgeting and stakeholder skills, and a flexible approach to work across shifts to meet business needs.

Qualifications

• Significant leadership experience in fast-paced warehousing/logistics environments.
• Experience leading large multi-shift operations through managers and supervisors.
• Strong stakeholder management and communication skills across levels.

Responsibilities

• Provide senior operational leadership across the Heywood site, ensuring safe, compliant, and efficient warehouse activities while meeting service, productivity, quality, and financial targets.
• Act as deputy to the General Manager, taking full site leadership in their absence and setting strategic direction across operations.
• Lead and oversee multi-shift warehouse operations, managing teams to ensure continuity and customer satisfaction 24/7.
• Champion safety, food safety, and compliance, adhering to Health & Safety laws, HACCP, and regulatory obligations.
• Drive continuous improvement to improve productivity, cost control, efficiency, quality and service.
• Coach and develop a team of operational managers and supervisors to build a high-performance culture.
• Oversee workforce planning, labour forecasting, resource allocation and operational budgets.
• Ensure governance across quality, customer and accreditation standards and audit readiness.
• Oversee engineering/maintenance activities, contractor management and preventative maintenance.
• Monitor KPIs and financials, identify trends and implement corrective actions.

Skills

Leadership

Multi-shift management

Stakeholder management

Safety culture

Budgeting

Tools

WMS

Labor management systems

Job description

Lineage UK Warehousing Limited is seeking an Operations Manager for its Heywood site to lead day-to-day warehousing operations with a focus on safety, quality and service. You will coordinate multi-shift teams, drive improvements, and support the General Manager in strategic delivery.

The role demands senior leadership, strong budgeting and stakeholder skills, and a flexible approach to work across shifts to meet business needs.