Senior Operations Manager (5946) - Cambridge

TieTalent; Cambridge; Hybrid; GBP 43,000 - 59,000; Full time

Job summary

An established industry player is looking for a Senior Operations Manager to lead the delivery of Cambridge English Qualifications. This role demands a proactive leader with a knack for managing complex processes and a strong commitment to customer satisfaction. You will be at the forefront of operational excellence, guiding teams and ensuring that high standards are met in a dynamic environment. If you thrive on challenges and are passionate about making a difference in educational assessments, this opportunity is perfect for you.

Qualifications

• Experience in managing operational processes in an exam delivery environment.
• Strong leadership skills with a focus on team performance.

Responsibilities

• Oversee the delivery of Cambridge English Qualifications.
• Manage processes and lead teams to ensure operational excellence.

Skills

Team Leadership

Process Management

Problem Solving

Customer Focus

Job description

Job Title: Senior Operations Manager

Salary: £43,800-£58,500

Location: Cambridge, Hybrid Working

Contract: Full time, permanent, 35 hours per week

About Us

Cambridge University Press & Assessment is a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

Job Overview

We are seeking a Senior Operations Manager to oversee the delivery of Cambridge English Qualifications. The ideal candidate will excel in managing processes, leading teams, solving problems, and maintaining a strong customer focus. If you are seeking a new and exciting challenge, this role is for you.

About the Role

The successful candidate will have experience in delivering operational processes, especially within an exam delivery environment...