Senior Operations Manager

Solos Consultants Ltd; City Of London; On-site; GBP 41,000 - 46,000; Full time

Job summary

Homerton Healthcare NHS Foundation Trust is seeking an experienced Senior Operations Manager / Deputy Divisional Operations Manager for the EMRS division on a six-month fixed-term contract in London. You will provide senior operational leadership across medical services, ensuring effective delivery, performance and continuity during change.

You will also undertake elements of the vacant General Manager portfolio to support divisional objectives and priorities, working with Divisional Operations

Qualifications

• Significant senior operational management experience, ideally within the NHS.
• Proven track record of managing clinical services and delivering performance improvements.
• Strong knowledge of NHS performance standards, particularly RTT and DM01.
• Excellent leadership, analytical and stakeholder-management skills.

Responsibilities

• Line-manage and support Service Managers.
• Oversee operational performance, patient flow, access targets and service delivery.
• Lead and coordinate RTT and DM01 performance.
• Manage operational pressures, risks and escalations.
• Drive service improvement and performance recovery initiatives.
• Ensure compliance with Trust and national standards.
• Support divisional leadership, operational governance and service resilience.

Skills

Senior operational management

NHS experience

Leadership

Stakeholder management

Performance improvement

Job description

Senior Operations Manager / Deputy Divisional Operations Manager

Band 8a | £29.42–£33.12 per hour | Six-month fixed-term contract

Organisation: Homerton Healthcare NHS Foundation Trust

Division: EMRS

About the Role

We are seeking an experienced and proactive NHS operational manager to join the EMRS division as Senior Operations Manager / Deputy Divisional Operations Manager on a six-month fixed-term contract.

Working closely with the Divisional Operations Managers and Divisional Operations Director, you will provide senior operational leadership across medical services, ensuring effective service delivery, strong performance and continuity of management during a period of change.

You will also undertake agreed elements of the vacant General Manager portfolio, supporting the delivery of divisional objectives and operational priorities.

Key Responsibilities

• Line-manage and support Service Managers.
• Oversee operational performance, patient flow, access targets and service delivery.
• Lead and coordinate RTT and DM01 performance.
• Manage operational pressures, risks and escalations.
• Drive service improvement and performance recovery initiatives.
• Ensure compliance with Trust and national standards.
• Support divisional leadership, operational governance and service resilience.

About You

You will have significant senior operational management experience, ideally within the NHS, with a proven track record of managing clinical services and delivering performance improvements.

You will have strong knowledge of NHS performance standards, particularly RTT and DM01, alongside excellent leadership, analytical and stakeholder-management skills.

You will be confident managing competing priorities, supporting operational teams and delivering results in a fast-paced healthcare environment.