Senior Operations Lead, Employability & Partnerships

Ad Warrior Ltd; Aylesford; Presencial; GBP 34.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Training & development

Pension scheme

Cycle to work

25 days annual leave

Descripción de la vacante

The Forward Trust is seeking an experienced Operations Manager to lead the Connect to Work contract in Medway and Gravesham. This full-time role (35 hours per week) focuses on high-quality delivery, staff development, and strong partnerships.

You will be part of the senior leadership team, driving IPS fidelity, performance management, and growth opportunities while ensuring outcomes for participants and employers.

Formación

• At least 3 years managerial experience in employability or related services.
• Experience delivering IAG and IPS standards with quality assurance.
• Knowledge of ESFA/DWP compliance and apprenticeships.

Responsabilidades

• Lead operational management of IAG, pre-employability and employability services.
• Coach, audit, and ensure IPS fidelity and quality assurance.
• Drive performance management, KPI monitoring and contract delivery.
• Contribute to budgets, bids and business growth opportunities.
• Line-manage a high-performing team and develop staff.
• Strengthen employer engagement and run job fairs and workshops.
• Build partnerships with prisons, NHS trusts, local authorities and providers.
• Oversee caseloads and workflows for effective delivery and outcomes.
• Uphold safeguarding, governance and compliance.

Conocimientos

Leadership

Performance management

Relationship building

Organisation

Strategic planning

IAG compliance

ESFA/DWP knowledge

Descripción del empleo

The Forward Trust is seeking an experienced Operations Manager to lead the Connect to Work contract in Medway and Gravesham. This full-time role (35 hours per week) focuses on high-quality delivery, staff development, and strong partnerships.

You will be part of the senior leadership team, driving IPS fidelity, performance management, and growth opportunities while ensuring outcomes for participants and employers.