Senior Operations Associate (Procurement and Contracts)

Evident; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

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Holidays

Flexible working

Learning & development budget

Pension

Private health insurance

Job summary

Evident is seeking a commercially minded Procurement & Contracts Associate to own customer procurement and contracting processes. You will guide enterprise customers from sale through signature, while coordinating with legal, commercial and account teams to ensure timely, frictionless onboarding as Evident expands its AI benchmarks for financial services.

In this fast-paced B2B environment, you will review contracts, redline where needed, manage amendments and renewals, maintain a central

Qualifications

• 1-3 years of experience in commercial contracts, customer procurement, contract management, legal operations or a related role.
• Experience supporting enterprise B2B contracting and procurement processes, ideally within research, data or information services, financial services or another regulated industry.
• Demonstrable experience reviewing and redlining commercial agreements, including NDAs, order forms, statements of work, master services agreements, data-processing agreements and security schedules.
• Strong commercial judgement, with the ability to assess contractual risk and balance risk management with commercial priorities.

Responsibilities

• Own customer procurement processes from confirmed sale through contract signature, invoicing and payment completion.
• Act as the main day-to-day contact for customer procurement and legal teams, proactively driving each process forward and following up on outstanding actions to prevent delays.
• Own the preparation of contracts throughout the customer lifecycle, including new sales, amendments and renewals.
• Review, redline and negotiate customer contracts, addressing legal and commercial risks to protect Evident’s interests.
• Build and maintain a negotiation repository to capture common requests, approved responses and lessons learnt, turning recurring issues into reusable guidance and templates.
• Maintain Evident’s procurement hub - our source of truth for all deal and contract information - ensuring that procurement activity, commercial terms, next steps and supporting documentation are complete and accurate.
• Track and analyse key metrics, such as time spent at each stage of the procurement cycle, to identify bottlenecks, uncover trends and drive improvements that shorten completion times.
• Complete customer due-diligence requests, including information security, financial and supplier-risk questionnaires.
• Work closely with the Commercial and Account Management teams to translate agreed commercial terms into contracts and provide clear visibility into progress and blockers throughout the procurement cycle.

Skills

Contract management

B2B contracting

NDAs & SOWs

Commercial judgement

Communication

Organisational skills

Job description

Introduction

Evident is an intelligence platform that benchmarks and tracks AI adoption across the financial services sector. Our mission is to accelerate the adoption of AI across the sector by creating the most complete, unbiased and transparent public benchmarks of AI capability.

Since the launch of our flagship product in January 2023, the Evident AI Index has rapidly become the global standard benchmark for AI maturity in financial services.

Why join us:

• We are index experts. Our Co-Founders Alexandra Mousavizadeh and Annabel Ayles have more than 30 years of experience building complex indices that drive positive change in the world
• We are building a cutting edge research team that uses the latest techniques in machine learning to build faster and better data collection and analysis tools
• We’ve been backed by some of the world’s leading tech investors, including the backers of Revolut and the tech commentator Scott Galloway
• We’re working with some of the world's largest banks, helping them shape their AI strategies impacting millions of customers

The Role

We are looking for a commercially minded and highly organised Procurement & Contracts Associate to own Evident’s customer procurement and contracting processes. This is a unique opportunity to gain hands‑on experience on the other side of the procurement table and build a distinctive commercial skill set. You will help some of the world’s leading financial institutions onboard Evident as a supplier, navigate complex procurement requirements and progress contracts from sale through to signature and payment.

Key Responsibilities

This is an exciting opportunity to join a critical function at the heart of Evident’s growth. The ideal candidate will bring strong commercial judgement, experience in a fast‑paced B2B environment and enthusiasm for helping scale Evident’s approach to procurement and contracting as its customer base grows.

What You’ll Be Doing:

• Own customer procurement processes from confirmed sale through contract signature, invoicing and payment completion
• Act as the main day‑to‑day contact for customer procurement and legal teams, proactively driving each process forward and following up on outstanding actions to prevent delays
• Own the preparation of contracts throughout the customer lifecycle, including new sales, amendments and renewals
• Review, redline and negotiate customer contracts, addressing legal and commercial risks to protect Evident’s interests
• Build and maintain a negotiation repository to capture common requests, approved responses and lessons learnt, turning recurring issues into reusable guidance and templates
• Maintain Evident’s procurement hub - our source of truth for all deal and contract information - ensuring that procurement activity, commercial terms, next steps and supporting documentation are complete and accurate
• Track and analyse key metrics, such as time spent at each stage of the procurement cycle, to identify bottlenecks, uncover trends and drive improvements that shorten completion times
• Complete customer due‑diligence requests, including information security, financial and supplier‑risk questionnaires
• Work closely with the Commercial and Account Management teams to translate agreed commercial terms into contracts and provide clear visibility into progress and blockers throughout the procurement cycle

Core Skills

• 1-3 years of experience in commercial contracts, customer procurement, contract management, legal operations or a related role
• Experience supporting enterprise B2B contracting and procurement processes, ideally within research, data or information services, financial services or another regulated industry
• Demonstrable experience reviewing and redlining commercial agreements, including NDAs, order forms, statements of work, master services agreements, data‑processing agreements and security schedules
• Strong commercial judgement, with the ability to assess contractual risk and balance risk management with commercial priorities
• Excellent communication and drafting skills, with confidence working with customer procurement and legal teams and senior stakeholders
• Strong organisational skills and comfortable working in a fast‑moving environment

Nice to have

• A legal, paralegal or contract management qualification
• Experience working with financial institutions, such as banks and insurers, or other businesses with complex procurement and vendor‑risk processes.
• Experience using AI tools to automate procurement or contracting processes

Benefits

• Share options: we offer all employees share options over a 4 year vesting period
• Holidays: 28 days of holiday + public bank holidays
• Flexible working: 3 days per week in our Central London office, 2 days remote
• Learning & development budget: £1000/year
• Pension
• Private health insurance

Our commitments to diversity and inclusion

• Evident is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all forms of discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
• During our recruitment process, you will not be discriminated against for any of the following reasons: race (including colour, nationality, ethnic and national origin), age, disability, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, religion or belief, sex or sexual orientation. If you need us to make certain changes (known as reasonable adjustments) to make sure you are not disadvantaged during the recruitment process, you should contact us as soon as possible.
• We strive to create a working environment free of bullying, harassment, victimisation and discrimination, promote dignity and respect for all, and value and recognise individual differences and the contributions of all staff.