Senior Operations Analyst

Placements24; Southampton; Hybrid; GBP 27,000 - 41,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary package

Professional development and certs

Medical aid

Retirement savings

Life assurance

Job summary

Placements24 is seeking a Senior Operations Analyst in Randburg to drive efficiency and strategic insights through data analysis. You will build dashboards, conduct root cause analyses, and partner with IT and operations to implement improvements.

The role requires a quantitative degree and 5+ years’ experience in financial services operations, with strong communication skills and proficiency in SQL, Excel, Power BI, and Tableau.

Qualifications

• Bachelor's degree in Finance, Economics, Statistics, OR related quantitative field.
• Minimum 5 years of experience in operations analysis, business analysis, or a similar role, preferably within financial services.
• Proven ability to analyze large datasets and extract meaningful insights.
• Strong proficiency in data analysis tools and techniques (e.g., SQL, Excel, Power BI, Tableau).
• Excellent understanding of financial services operations and regulatory requirements.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and presentation skills, with the ability to explain complex data to diverse audiences.
• Experience with process mapping and re-engineering methodologies.
• Ability to work independently and manage multiple priorities effectively.
• Attention to detail and a commitment to accuracy.

Responsibilities

• Analyze operational data to identify trends, bottlenecks, and areas for improvement within the financial services sector in Randburg.
• Develop and maintain operational dashboards and reports to track key performance indicators (KPIs).
• Conduct root cause analysis for operational issues and recommend effective solutions.
• Collaborate with operations teams, IT, and business stakeholders to implement process improvements.
• Model and forecast operational performance, identifying risks and opportunities.
• Support the development and implementation of new operational strategies and initiatives.
• Provide ad-hoc analytical support for various operational projects.
• Document operational processes and ensure data integrity.
• Stay abreast of industry best practices and emerging trends in operational analysis.
• Present findings and recommendations to management and cross-functional teams.

Skills

SQL

Excel

Power BI

Tableau

Data analysis

Regulatory knowledge

Analytical thinking

Communication skills

Education

Bachelor's degree in Finance, Economics, Statistics, OR related quantitative field

Job description

About the Role

Our client, a leading financial services institution, is seeking a highly analytical and results-driven Senior Operations Analyst to join their team in Randburg, Gauteng . This critical role focuses on improving operational efficiency, identifying key performance drivers, and providing strategic insights to enhance business processes. The Senior Operations Analyst will be responsible for analyzing complex operational data, developing reports and dashboards, and collaborating with various departments to implement data-driven solutions. The ideal candidate will possess strong analytical skills, a deep understanding of financial operations, and the ability to translate data into actionable recommendations. You will play a vital role in optimizing performance and driving strategic decision-making within a demanding financial services environment. We are looking for a proactive individual who thrives on solving complex problems and contributing to operational excellence in Randburg . This is a superb opportunity to make a significant impact.

Key Responsibilities

• Analyze operational data to identify trends, bottlenecks, and areas for improvement within the financial services sector in Randburg .
• Develop and maintain operational dashboards and reports to track key performance indicators (KPIs).
• Conduct root cause analysis for operational issues and recommend effective solutions.
• Collaborate with operations teams, IT, and business stakeholders to implement process improvements.
• Model and forecast operational performance, identifying risks and opportunities.
• Support the development and implementation of new operational strategies and initiatives.
• Provide ad-hoc analytical support for various operational projects.
• Document operational processes and ensure data integrity.
• Stay abreast of industry best practices and emerging trends in operational analysis.
• Present findings and recommendations to management and cross-functional teams.

Requirements

• Bachelor's degree in Finance, Economics, Statistics, Operations Research, Business Administration, or a related quantitative field.
• Minimum of 5 years of experience in operations analysis, business analysis, or a similar role, preferably within financial services.
• Proven ability to analyze large datasets and extract meaningful insights.
• Strong proficiency in data analysis tools and techniques (e.g., SQL, Excel, Power BI, Tableau).
• Excellent understanding of financial services operations and regulatory requirements.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and presentation skills, with the ability to explain complex data to diverse audiences.
• Experience with process mapping and re-engineering methodologies.
• Ability to work independently and manage multiple priorities effectively.
• Attention to detail and a commitment to accuracy.

Benefits

• Our client offers a competitive salary package, performance-based bonuses, and a comprehensive benefits program including medical aid, retirement savings, and life assurance.
• This role offers a hybrid work model, providing flexibility and promoting work-life balance.
• Employees benefit from extensive professional development opportunities, including training and support for certifications.
• We foster a collaborative and intellectually stimulating work environment where innovation and analytical rigor are highly valued.