Senior Operational Performance & Recovery Lead

Lancashire Teaching Hospital NHS Foundation Trust; Preston; On-site; GBP 70,000 - 95,000; Full time

Job summary

Lancashire Teaching Hospital NHS Foundation Trust is seeking a Senior Operational Performance Lead to drive performance improvement across services, with focus on constitutional standards, elective recovery and access targets. The role provides senior leadership to ensure robust plans are translated into operational action, collaborating with divisional teams to improve productivity and data validation.

You will lead cross‑service performance improvement, develop recovery plans and reporting

Responsibilities

• Lead performance improvement and recovery activity across a defined portfolio of services, supporting delivery of agreed operational standards.
• Develop, coordinate and monitor specialty and divisional recovery plans, ensuring trajectories are credible, measurable and aligned to Trust objectives.
• Oversee and strengthen processes for PTL management, pathway validation, clock stop accuracy and escalation of performance risks.
• Support effective delivery of control rooms and other operational grip arrangements, ensuring vacant capacity, backlog risks and deteriorating performance are identified and acted upon.
• Analyse complex performance information and translate this into clear recommendations, risks and required actions for operational, divisional and executive audiences.
• Work with corporate and divisional teams to ensure reporting is accurate, timely and supports delivery of improvement priorities.
• Lead specific projects or programmes relating to elective recovery, access improvement, backlog reduction, validation, demand and capacity, or operational transformation.
• Build effective working relationships with divisional leaders, clinical teams and corporate functions to secure engagement in performance improvement.
• Deputise where required for the Head of Operational Performance in relation to aspects of operational performance delivery

Job description

Lancashire Teaching Hospital NHS Foundation Trust is seeking a Senior Operational Performance Lead to drive performance improvement across services, with focus on constitutional standards, elective recovery and access targets. The role provides senior leadership to ensure robust plans are translated into operational action, collaborating with divisional teams to improve productivity and data validation.

You will lead cross‑service performance improvement, develop recovery plans and reporting