Senior Network Technician

TN United Kingdom; Swaffham; On-site; GBP 36,000 - 42,000; Full time

Job summary

Join a forward-thinking company dedicated to protecting the environment as a Senior Technician focusing on Pollution and Flooding. This role offers a unique opportunity to make a significant impact on sustainable practices while leading a team to ensure excellent service delivery in sewerage system maintenance. You will engage in proactive problem-solving, manage resources effectively, and respond to severe weather incidents, all while contributing to a greener future. With a strong emphasis on flexibility and support, this role is perfect for those passionate about environmental stewardship and community service.

Benefits

25 Days Annual Leave + Bank Holidays

Double Matched Salary Sacrifice Pension Scheme

Family Leave Package

Private Healthcare

Life Assurance

Personal Accident Cover

Bonus Scheme

Discounts on Everyday Products and Services

Qualifications

• Ability to coach and manage pollution events effectively.
• Understanding of water recycling processes is essential.

Responsibilities

• Support and coach field resources in sewerage maintenance.
• Lead investigations into operational issues within Water Recycling Networks.
• Manage resources to minimize service disruptions and pollution.

Skills

Coaching and Support

Pollution Management

Water Recycling Processes

Problem Solving

Education

Full UK Driving Licence

Job description

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Circa £36,069 - depending on skills and experience, plus standby and overtime payments

Business use of company van

Permanent, Full time, 37 hours a week

Location: Kings Lynn, Norfolk. Covering areas such as Cromer, Bury St Edmunds, Ely, Sheringham & Thetford, Sutton Bridge, Wisbech

• 25 Days Annual Leave + Bank Holidays
• Double Matched Salary Sacrifice Pension Scheme
• An excellent Family Leave package – including maternity, paternity, and shared parental leave policies.

Embrace the Green Future with Anglian Water

Join us at Anglian Water and pursue a career that makes a real difference. As our Senior Technician focusing on Pollution and Flooding, you will be at the forefront of our mission to protect and restore the environment. This role is not just a job; it has a meaningful purpose—contributing to a sustainable future. Our environment is vital in the face of climate change, and it’s essential we protect it for our region to thrive and for future generations to enjoy.

What will you be doing?

Support, monitor, and coach field resources in sewerage system maintenance to deliver excellent customer service.

Lead investigations into recurring customer and operational issues within Water Recycling Networks, coordinating with stakeholders for cost-effective solutions while prioritising customer needs.

Manage resources to minimise service disruptions and pollution caused by asset failure or service loss.

Handle severe weather incidents effectively and use systems to monitor asset and resource performance.

Provide operational standby cover as required.

What does it take to be successful in this role?

Ability to coach and support your team with a focus on preventing and managing pollution events.

Ability to lead when analysing or supporting pollution events.

Understanding of Water or Water recycling processes.

Full UK driving licence.

Flexible approach to work, including management standby duties.

When on call, you must be able to work in confined spaces and at heights without restrictions. Due to harness weight limits, your maximum weight cannot exceed 113 kilograms, and relevant occupational health checks will be required.

Inclusion at Anglian Water

Inclusion is for everyone. We are an equal opportunity employer, considering all qualified applicants regardless of gender identity or expression, ethnicity, nationality, religion, age, sexual orientation, disability, or other protected characteristics. We recruit and develop based on merit and passion for creating better outcomes, fostering an environment where all colleagues feel they belong.

Why join Anglian Water?

We care for our environment and our people. Our culture emphasizes flexibility, support, and sustainability. We offer a competitive pension scheme with double-matching contributions up to 6%, along with comprehensive benefits including private healthcare, life assurance, personal accident cover, and a bonus scheme.

Enjoy 25 days of annual leave plus bank holidays, with options to buy or sell additional days, to balance work and life. Benefit from discounts on everyday products and services to make life easier.