Senior Network Technician

TN United Kingdom; Cromer; On-site; GBP 36,000 - 42,000; Full time

Job summary

Join a forward-thinking company as a Senior Technician, where your role focuses on pollution and flooding management. This position is vital for protecting the environment and ensuring sustainable practices. You will lead a team, support operational excellence, and tackle challenges head-on, making a real difference in the community. Enjoy a supportive culture that values flexibility and sustainability, with competitive benefits including a double-matched pension scheme and generous annual leave. If you are passionate about environmental protection and want to make an impact, this role is perfect for you.

Benefits

25 Days Annual Leave + Bank Holidays

Double Matched Salary Sacrifice Pension Scheme

Excellent Family Leave Package

Private Healthcare

Life Assurance

Personal Accident Cover

Bonus Scheme

Discounts on Everyday Products and Services

Qualifications

• Ability to coach and support your team in pollution management.
• Understanding of Water Recycling processes is essential.

Responsibilities

• Support and coach field resources in sewerage system maintenance.
• Lead investigations into operational issues and pollution events.
• Manage resources to minimize service disruption and pollution.

Skills

Coaching

Pollution Management

Water Recycling Processes

Customer Service

Problem Solving

Job description

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Circa £36,069- depending on skills and experience, plus standby and overtime payments

Business use of company van

Permanent, Full time, 37 hours a week

Location: Kings Lynn, Norfolk. Covering areas such as Cromer, Bury St Edmunds, Ely, Sheringham & Thetford, Sutton Bridge, Wisbech

• 25 Days Annual Leave + Bank Holidays
• Double Matched Salary Sacrifice Pension Scheme
• An excellent Family Leave package – including maternity, paternity, and shared parental leave policies.

Embrace the Green Future with Anglian Water

Join us at Anglian Water and pursue a career that makes a real difference. As our Senior Technician focusing on Pollution and Flooding, you will be at the forefront of our mission to protect and restore the natural environment. This role is not just about a job; it has a purpose—contributing to a sustainable future. Our environment faces climate change challenges, and it’s vital we protect it for our region to flourish and for future generations.

What will you be doing?

Support, monitor, and coach field resources in sewerage system maintenance to deliver excellent customer service.

Lead investigations into repeat customer and operational issues within Water Recycling Networks, coordinating with stakeholders for cost-effective solutions while prioritising customer needs.

Manage resources to minimise service disruption and pollution resulting from asset failure or service loss.

Handle severe weather incidents effectively and utilise systems to monitor asset and resource performance.

Provide operational standby cover as required.

What does it take to be successful in this role?

Ability to coach and support your team with a focus on preventing & managing pollution events.

Ability to lead when analysing and supporting pollution events.

Understanding of Water or Water Recycling processes.

Full UK driving licence.

Flexible approach to work, including management standby.

When on call, ability to work within confined spaces and at heights without restrictions. Due to harness weight limits, maximum weight cannot exceed 113 kilograms, and relevant occupational health checks will be required.

Inclusion at Anglian Water

We are an equal opportunity employer, considering all qualified applicants regardless of gender identity, ethnicity, religion, age, sexual orientation, disability, or other protected characteristics. We recruit based on merit and passion, fostering an environment where everyone feels they belong.

Why join Anglian Water?

We care for our environment and our people. Our culture emphasizes flexibility, support, and sustainability. We offer a competitive pension scheme with double-matching contributions up to 6%, private healthcare, life assurance, personal accident cover, and a bonus scheme.

Enjoy 25 days of annual leave plus bank holidays, with options to buy or sell additional days, helping you balance work and life. Benefit from discounts on everyday products and services.