Senior National Account Manager

Rituals; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the beauty sector is seeking a Senior National Account Manager for a 12-month Maternity cover position at their London headquarters. This role involves managing department store channels across the UK and Ireland, focusing on key account management and sales growth through strong retail relationships and strategic planning.

Qualifications

• 5-8 years experience in beauty/wellbeing sector.
• Demonstrable sales success with retailers.
• Experience in creating 360 marketing plans.

Responsibilities

• Manage department store channels to meet sales targets.
• Develop relationships with key retail partners.
• Direct and coach Account Managers to achieve objectives.

Skills

Sales Success

Key Account Management

Analytical Skills

Tools

Excel

PowerPoint

Word

Job description

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We are super excited to announce that we are now looking for a high calibre Senior National Account Manager to join our Head Office team on a 12-month Maternity cover contract!

The purpose of the role is to manage our department store channels across the UK & IE in order to meet sales targets, and other objectives with focus on key account management, profitability, and sales growth.

You will also be responsible for:

• Developing relationships with key retail partners to influence brand positioning, distribution, and brand awareness.
• Maximising the potential of existing partners & onboarding potential new partners.
• Negotiating and unlocking opportunities to drive incremental wholesale revenue, exploring secondary space opportunities, and optimising sell-in.
• Taking ownership of the forecasting process per account, factoring in NPD and marketing initiatives.
• Directing, coaching, and supporting the team in effective key account management and pushing sales targets by developing the right competencies and efficient working methods.
• Liaising with local and central Marketing Teams to create full 360 marketing plans per account in line with key commercial moments and ensuring they are executed to the highest standards.
• Liaising with the Central Head Office team in the Netherlands to ensure that the UK & IE wholesale agenda is met and the Selective Distribution Strategy is fully implemented by partners.
• Leading the training plan for frontline teams with the local training team and Account Managers.
• Attending retailer conferences/roadshows and being the face and voice of Rituals.

You'll make an impact in the business by:

• Driving gross and retail sales growth in a profitable and sustainable manner.
• Developing and influencing retailer partner relationships to maximise sales opportunities, build brand awareness, and visibility.
• Working in a full 360 manner with retailer teams to include buying, supply, marketing, training, and .com functions.
• When appropriate, proposing new locations or upgrading the selling environment in each partner location.
• Maximising stock availability for partners through planning for success and liaising continuously with our partners and customer fulfillment team in CHO.
• Ensuring that Account Managers are focused on delivering the account strategy for each location and building effective relationships at a local level with partner teams.

Your main result areas will be:

• Ensuring business objectives, sales targets, and profitability are achieved.
• Management of the marketing budget.
• Supporting the coordinator and Account Managers to help them achieve their targets.
• Challenging accounts to maximise our brand locations & position in stores.

Your experience:

• At least 5-8 years of experience working in the beauty/wellbeing sector, ideally with a large FMCG business.
• Extensive experience working with large, multiple retailers.
• Demonstrable sales success, ideally with a beauty brand in the UK/ Ireland.
• Experience in creating 360 plans with key UK-based multiple retailers.
• Strong analytical mindset with extensive knowledge of using Excel, PowerPoint, and Word.
• Strong experience of using and understanding retailer sales reporting systems, managing the supply chain, and creating 360 account plans.
• Leading, managing, and developing individuals.
• Experience of working in a matrix organization would be advantageous.