Senior Nail Artist & Shift Leader

Townhouse; Tring; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Health & wellbeing incentives

Employee Assistance Programme

Discounted Champneys products

Complimentary Spa Day after probation

Professional uniform

Free parking

Job summary

Townhouse, the UK’s leading luxury nail salon brand, is seeking a Shift Leader/Senior Nail Technician to uphold our high service standards and mentor the team at Champneys Tring, delivering premium treatments in a welcoming setting.

You will supervise daily operations, ensure flawless client experiences, assist with stock and scheduling, and actively promote Townhouse nail care products to meet retail targets.

Qualifications

• NVQ Level 2 in Beauty Therapy, Nail Technology or an equivalent qualification.
• Experience as Shift Leader/Senior Nail Technician or Salon Supervisor.
• Full-time availability including weekends.
• Knowledge of nail products, techniques and current trends.
• Strong attention to detail and manual dexterity.

Responsibilities

• Conduct treatments while taking on supervisory responsibilities.
• Assist Salon Manager in day-to-day operations for smooth running of the salon.
• Set a positive tone and foster teamwork among staff.
• Ensure excellent customer service aligned with Townhouse standards and address concerns.
• Handle opening/closing duties, cleanliness and stock control.
• Onboard new team members and provide ongoing guidance.
• Monitor performance and implement improvement plans with the manager.
• Assist in staff scheduling to cover busy times.
• Drive sales of Townhouse nail care products to meet retail targets.
• May work across a cluster of salons.

Skills

Leadership

Customer service

Team supervision

Attention to detail

Education

NVQ Level 2 in Beauty Therapy/Nail Technology or equivalent

Tools

Nail products knowledge

Job description

Townhouse, the UK’s leading luxury nail salon brand, is seeking a Shift Leader/Senior Nail Technician to uphold our high service standards and mentor the team at Champneys Tring, delivering premium treatments in a welcoming setting.

You will supervise daily operations, ensure flawless client experiences, assist with stock and scheduling, and actively promote Townhouse nail care products to meet retail targets.