Senior Motor Claims Technical Lead

Massenhove Recruitment Limited; Lancashire; Hybrid; GBP 50.000 - 70.000; Vollzeit

Zusammenfassung

Massenhove Recruitment Limited is seeking a Technical Supervisor for Motor Claims in Bolton. The role combines hands-on litigation, technical supervision, coaching and continuous improvement to maintain high standards while meeting client KPIs and regulatory requirements.

You will work with the Technical Manager and senior stakeholders to elevate technical capability, drive client service, and support onboarding and ongoing training within a growing specialist environment.

Qualifikationen

• Experience in Motor Recovery claims and litigation.
• Proven ability to supervise and develop a legal team.
• Ability to coach and mentor staff.
• Strong organisational and regulatory compliance knowledge.

Aufgaben

• Maintain your own caseload of fully litigated Motor Recovery claims, ensuring work is handled to a high technical standard.
• Supervise and support file handlers in line with the relevant competency framework.
• Provide ongoing technical coaching, mentoring and development to members of the team.
• Support the development of pre-litigation handlers, claims handlers issuing proceedings and those handling Small Claims Track matters.
• Help develop new starters towards achieving their first financial authority within an agreed timeframe.
• Identify individual and team training requirements and work with the Technical Manager to address them.
• Manage technical performance issues and support individuals through performance improvement plans where required.
• Continuously review workflows, processes and claims handling practices to identify risks and opportunities.

Kenntnisse

Litigation

Team supervision

Coaching

Process improvement

Stakeholder management

Ausbildung

Solicitor

CILEX Lawyer

Tools

Excel

PowerPoint

Jobbeschreibung

Massenhove Recruitment Limited is seeking a Technical Supervisor for Motor Claims in Bolton. The role combines hands-on litigation, technical supervision, coaching and continuous improvement to maintain high standards while meeting client KPIs and regulatory requirements.

You will work with the Technical Manager and senior stakeholders to elevate technical capability, drive client service, and support onboarding and ongoing training within a growing specialist environment.