Senior Mobile Service Technician

Rubix UKII; Craven Arms; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the industrial machinery sector is seeking a Senior Mobile Service Technician to provide professional service to clients. The role involves maintenance, diagnostics, and repairs of compressed air systems, requiring strong technical skills and a commitment to safety. The ideal candidate will be able to work independently and communicate effectively with customers.

Qualifications

• Full clean UK driving license required.
• Commitment to company values essential.

Responsibilities

• Perform scheduled maintenance and repair of compressed air equipment.
• Diagnose mechanical or electrical faults and resolve them.
• Participate in the mobile service technician on-call rota.

Skills

Professional communication skills

Knowledge of three-phase electrics

Computer literacy

Ability to work independently

Familiarity with lifting gear

Ability to travel across the region

Job description

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The Role

CompCare, part of the Rubix Group, specializes in outsourced air, oil-free, and large compressed air systems for clients across various industries. We are market leaders in variable speed drive (VSD) conversions or retrofits, heat recovery packages, and multi-station control systems. We handle all aspects of your compressed air system from design, supply, installation, service, to repair.

The purpose of the role is to present a professional, friendly, and efficient service to CompCare customers.

Key Responsibilities

• Scheduled preventative maintenance and ad hoc servicing of compressed air equipment and ancillary equipment.
• Attend breakdowns and reported compressor faults, diagnose mechanical or electrical faults, and resolve/repair where possible.
• Identify parts needed and liaise with suppliers if required.
• Commission new compressed air equipment and ancillaries.
• Work in a team of technicians.
• Participate in the mobile service technician on-call rota.
• Look for and propose improvements to operational processes, seek feedback from colleagues on efficiencies.
• Undertake problem solving for customers’ ad hoc technical issues or requirements, work with customers to propose solutions.
• Use the service scheduling system to report on service visits, parts, labour, and mileage.
• Survey new customer sites to list all compressed air equipment details and part numbers for service consumables.
• Perform Air Quality Testing.
• Perform basic electrical testing related to compressor controls.
• Assist in tracking parts used, returned, and incorrect with the Service Coordinator.
• Write Method Statements and undertake Risk Assessments.
• Maintain company vehicle and adhere to driver & vehicle management procedures.

Health & Safety

• Engage with CompCare Health & Safety policies and procedures and be responsible.
• Apply customer Health and Safety regulations on-site.
• Follow CompCare Risk Assessments and Method Statements.

Key Skills And Qualifications

• Ability to work independently, as most service jobs are attended by one technician.
• Professional communication skills to explain issues and solutions to customers.
• Familiarity with lifting gear (slings, eyebolts, frames) is advantageous.
• Knowledge of three-phase electrics.
• Full clean UK driving license.
• Computer literacy.
• Ability to travel across the region.
• Willingness to participate in the call-out rota.

Candidates should have a strong understanding of the CompCare offer and value proposition and be able to articulate this to stakeholders. Commitment to our Group values is essential:

• Act with integrity
• Own & take action
• Stay curious
• Never settle
• Embrace perspectives

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Industrial Machinery Manufacturing

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