Senior Microsoft 365 Platform Engineer – Onsite 5 Days/Week

Pharmaron; Hoddesdon; On-site; GBP 65,000 - 90,000; Full time

Job summary

Pharmaron in Hoddesdon (Onsite 5 days per week) is seeking a hands-on Senior Microsoft 365 Platform Engineer to provide senior 3rd line support across Microsoft 365, Entra ID, Intune, endpoint management, Exchange Online, Teams, SharePoint, OneDrive, and device build processes.

The role is onsite 5 days per week, supporting escalated incidents, service requests, endpoint issues, documentation, and operational improvements.

Qualifications

• Bachelor's degree in computer science, IT or related field, or equivalent practical experience.
• Minimum of 5 years in a Microsoft environment with a focus on Microsoft 365 administration.
• Extensive expertise in Microsoft 365 services, including Intune management, Exchange Online, SharePoint Online, and Teams.
• Proven experience leading migrations, updates, and optimizations within the Microsoft 365 environment, utilizing PowerShell scripting and automation techniques.
• Strong understanding of modern enterprise architectures, identity and authentication services, and security and compliance principles.
• Demonstrable experience implementing and enforcing Zero Trust principles across cloud collaboration platforms

Responsibilities

• Act as the senior 3rd line escalation point for Microsoft 365, Entra ID, Intune, endpoint, identity, access, and collaboration platform issues.
• Administer, manage, troubleshoot, and improve Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, Microsoft 365 Apps, Entra ID, Intune, endpoint compliance, and device management.
• Troubleshoot Intune and Autopilot issues, including device enrolment, build failures, compliance policies, configuration profiles, application deployment, conditional access, and endpoint readiness.
• Support the IT Service Desk and wider IT team with complex incidents, service requests, user access issues, device issues, and Microsoft 365-related escalations.
• Support joiner, leaver, and mover processes by ensuring accounts, access, licences, devices, groups, and Microsoft 365 services are managed correctly.
• Use PowerShell scripting and automation to support Microsoft 365 administration, reporting, troubleshooting, housekeeping, and operational improvement.
• Support Microsoft 365 security, compliance, access controls, MFA, conditional access, role assignments, endpoint security, and device compliance.

Skills

Microsoft 365 administration

PowerShell scripting

Automation practices

Problem solving

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

Intune management

Exchange Online

SharePoint Online

Teams

Job description

Pharmaron in Hoddesdon (Onsite 5 days per week) is seeking a hands-on Senior Microsoft 365 Platform Engineer to provide senior 3rd line support across Microsoft 365, Entra ID, Intune, endpoint management, Exchange Online, Teams, SharePoint, OneDrive, and device build processes.

The role is onsite 5 days per week, supporting escalated incidents, service requests, endpoint issues, documentation, and operational improvements.