Senior Medical Underwriter

Zurich Insurance Company; Exeter; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Zurich Insurance Company is seeking an experienced Medical Underwriter to join their Corporate Risk team. The role involves making underwriting decisions, providing technical support, and training staff while collaborating with various stakeholders. With flexible working arrangements and a commitment to employee development, this position is ideal for those passionate about customer service and improvement.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible holiday options

Qualifications

• Experienced medical underwriter in protection or corporate settings.
• Awareness of UK corporate risk market.
• Knowledge of underwriting philosophy and techniques.

Responsibilities

• Make medical underwriting decisions aligned with Zurich’s philosophy.
• Provide technical support to customers and train team members.
• Identify process improvement opportunities.

Skills

Attention to detail

Interpersonal skills

Analytical skills

Education

CII Diploma in Underwriting

Job description

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Working hours: This role is available on a part-time, job-share, or full-time basis, with full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow. We are looking for a Medical Underwriter with a passion for medicine and delivering excellent customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. Join a supportive Underwriting Team committed to your development, with opportunities for training, mentoring, coaching, and specialist roles. We support flexible working arrangements, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs at interview.

What will you be doing?

• Make medical underwriting decisions within authority limits, aligned with Zurich’s philosophy.
• Provide technical support and guidance to customers and distributors, ensuring excellent service.
• Support and train team members, including administrative staff and junior underwriters.
• Stay updated with medical underwriting practices considering market conditions.
• Improve process effectiveness and efficiency.
• Deliver against business, team, and individual KPIs.
• Collaborate with Medical Officers and reassurance companies.
• Maintain distributor relationships.
• Handle queries and referrals, analyzing risk and maintaining standards.
• Identify process improvement opportunities.
• Ensure compliance and governance.
• Share best practices and contribute to a positive team culture.
• Own workload and support colleagues to meet team goals.

Who are we looking for?

• An experienced medical underwriter in protection or corporate environments.
• Some awareness of the UK corporate risk market.
• Knowledge of underwriting philosophy, techniques, regulations, and guidelines.
• Ability to assess risk effectively with good judgment.
• Strong attention to detail and focus on quality.
• Excellent interpersonal and communication skills.
• Ability to build and maintain stakeholder relationships.
• Passionate about customer service and continuous improvement.
• Desirable: CII Diploma in Underwriting or equivalent.

What will you get in return?

We offer a wide range of benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are flexible to suit your needs. Learn more about our benefits on our website.

Who we are: Zurich aims to be a responsible, impactful business and the best global insurer. With over 55,000 employees across 170+ countries, we are committed to sustainable impact, wellbeing, diversity, and development. Join us and be part of a company that values your contributions and supports your growth.

Our Culture: We foster a diverse, inclusive environment where everyone feels welcome. We prioritize wellbeing and offer extensive training, volunteering, and community engagement opportunities. Our charitable arm, Zurich Community Trust, has donated over £90 million in the UK. Join us to make a difference, be challenged, and love what you do. #LI-Remote