Senior Medical Secretary - Haematology

NHS; Ipswich; On-site; GBP 24,000 - 30,000; Part time

Job summary

A leading healthcare provider is seeking an experienced Senior Medical Secretary for their Haematology department in Ipswich. This part-time role involves providing comprehensive administrative support to clinical teams and requires strong organisational skills and audio typing experience. The position is fixed-term until December 2025, covering maternity leave, and offers flexibility in working hours.

Benefits

Generous pension scheme

27 days annual leave (pro rata)

NHS discounts

Flexible working options

Qualifications

• Experience in medical secretarial practices and terminology.
• Proven experience in a hospital with medical administrative tasks.

Responsibilities

• Act as a central contact for consultants and patients.
• Manage diaries and handle incoming calls.
• Audio type clinical documentation and manage patient pathways.

Skills

Organisational Skills

Audio Typing

Confidentiality

Education

GCSE's A to C in Maths and English

Word processing to RSA III

AMSPAR Diploma

Job description

Go back East Suffolk and North Essex NHS Foundation Trust

Senior Medical Secretary - Haematology

The closing date is 27 May 2025

The Haematology department are looking to recruit an experienced Senior Medical Secretary to join our Haematology department at Ipswich part time - 21 hours per week. There is flexibility in how these hours are to be worked, including school hours. This post is fixed term until 31st December 2025 to cover maternity leave.

You will join a busy department that provide a comprehensive administration support to our clinical teams, including consultants, doctors, nurse specialists and other healthcare professionals.You must be sympathetic and compassionate as well as being aware of the need for discretion and confidentiality at all times. In this role you will be required to provide a lead role in the smooth organisation and an advanced secretarial/administration service to the consultants and medical teams.

We are looking for you to have secretarial/personal assistant experience, ideally with an Haematology/medical background. You should have audio typing experience and excellent word processing skills. You will be required to take part in a Typing test as part of the interview process.

You should also have excellent organisational skills, be able to manage diaries and work to deadlines, with an ability to prioritise within an extremely busy working environment.

If you do not meet the full requirements for a Band 4, we will consider a Band 3 developmental post.

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Main duties of the job

Your main responsibilities in this post will be to act as the central point of contact for Consultants, patients and the wider multi-disciplinary team. Other duties include:

• Audio typing of variety of clinical documentation the digital dictation system (BigHand) and reports using Microsoft Word within agreed timescale.
• Opening and processing incoming mail, ensuring that all results are passed to the Consultant or Nurse Specialist.
• Undertaking all necessary administration following receipt of results and following procedure for booking follow up appointments in conjunction with reception team
• Dealing with incoming telephone calls from patients/relatives/GP surgeries/other departments within the Hospital/outside organisations, independently dealing with or passing on queries/messages to the Consultant and other staff.
• Review the various validation reports ensuring that patients are progressed through their pathways.
• Manage patients on the Access plans undertake administration of patients on the waiting list as and when required adhering to cancer wait time standards. Validate Patient Access Policy in relation to 18 weeks RTT, patient's stages of treatment and cancer pathways.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes

We are one of the largest NHS organisations in England, employing more than 12,000 staff

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Education and Qualifications

• Good command of English language
• Knowledge of Medical Terminology and Medical Secretarial practices
• GCSE's A to C or equivalent in Maths and English
• Word processing to RSA III or equivalent.
• AMSPAR Diploma or equivalent
• Shorthand/speedwriting

Experience

• Proven experience working in a hospital with medical administrative experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Suffolk and North Essex NHS Foundation Trust

£24,625 to £29,114 a yearper annum pro rata