Senior Medical Receptionist/Administrator

TN United Kingdom; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

A busy GP Practice in Edinburgh is seeking a Senior Medical Receptionist/Administrator to lead the reception team. The role involves managing reception duties, supporting patients, and ensuring high standards of service. Candidates should have NHS experience and excellent communication skills.

Qualifications

• Previous NHS and GP Practice experience required.
• Must have excellent organisational and communication skills.

Responsibilities

• Supervise a team of receptionists and ensure effective reception duties.
• Handle patient enquiries and arrange appointments.

Skills

Organisational Skills

Communication Skills

Leadership

Job description

Social network you want to login/join with:

Senior Medical Receptionist/Administrator, Edinburgh

col-narrow-left

Client:

NHS Scotland

Location:

Edinburgh, United Kingdom

Job Category:

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

4a28d9ba1887

Job Views:

3

Posted:

12.05.2025

Expiry Date:

26.06.2025

col-wide

Job Description:

A position has arisen at Tryst Medical Centre for a Senior Medical Receptionist/Administrator within a busy but friendly GP Practice. Previous NHS experience and GP Practice experience would be essential. This role within our Administration/Reception Team is to be responsible for the leadership and supervision of a team of receptionists, ensuring all reception duties are performed effectively and to the required standard and carry out other duties as directed by the management team. To provide an efficient reception service designed to welcome all Tryst Medical Patients.

To support the team in signposting patients to the most appropriate services through telephone call handling or face-to-face at our reception desk, duties also include arranging appointments, results handling, processing prescriptions, scanning correspondence as well as supporting patients and members of the multi-disciplinary team with their enquiries.

The successful applicant must have a welcoming, professional manner who is forward thinking, highly motivated, along with possessing excellent organisational and communication skills, who will work hard to provide an excellent care administrative service to our patients, GPs and wider clinical team.

Hours available are 30 hours (negotiable) over 5 days (Monday-Friday, hours will be between 8am-6pm) we do request that the successful applicant be flexible to fit in with changing demands and needs of working in a healthcare setting and flexibility will be necessary to cover annual leave or sickness absence.

To apply please send your CV, with a brief covering letter, FAO Suzy Harris, Deputy Practice Manager, Tryst Medical Centre, 431 King Street, Stenhousemuir, Larbert FK5 4HT or by e-mail to - attaching your CV as a PDF or Word file.

PLEASE DO NOT FILL IN THE NHS APPLICATION FORM WHEN APPLYING FOR THIS POST AS IT WILL NOT BE ACCEPTED