Senior Martech Manager

Harnham; London; Hybrid; GBP 68,000 - 80,000; Full time

Job summary

A leading company in the luxury retail sector is seeking a Senior Manager - Martech Strategy to spearhead marketing technology transformation. This role involves optimizing customer data processes and overseeing the migration to a new CDP, with a focus on enhancing customer engagement and driving data-driven marketing strategies.

Qualifications

• 4-5+ years' experience in Martech, CRM strategy, or digital transformation.
• Proven success in CRM platforms and CDP migrations.
• Strong grasp of data architecture, marketing systems, and platform integrations.

Responsibilities

• Lead Martech strategy and optimisation across CRM, CDP, and clientelling platforms.
• Drive the migration to a new CDP (Zeta), improving data activation and campaign execution.
• Define and monitor data quality KPIs and manage data governance.

Skills

CRM strategy

Digital transformation

Data architecture

Project management

Job description

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Senior Recruitment Consultant - Marketing and Digital (Analytics, Product, Research, Insights and CRM) at Harnham - London, UK

Ready to take Martech to the next level? A globally recognised luxury brand is on the hunt for a Senior Manager - Martech Strategy to join their Central EMEA team and drive forward cutting-edge marketing technology transformation.

This is your chance to work on industry-leading platforms, shape the customer data landscape, and play a key role in how one of the UK's most beloved fashion and lifestyle brands connects with millions.

What You'll Be Doing:

Senior Manager - Martech Strategy
Location: Central London (Hybrid - 2 days/week)
Salary: Up to £80,000 + benefits

Ready to take Martech to the next level? A globally recognised luxury brand is on the hunt for a Senior Manager - Martech Strategy to join their Central EMEA team and drive forward cutting-edge marketing technology transformation.

This is your chance to work on industry-leading platforms, shape the customer data landscape, and play a key role in how one of the UK's most beloved fashion and lifestyle brands connects with millions.

What You'll Be Doing:

• Lead Martech strategy and optimisation across CRM, CDP, and clientelling platforms

• Drive the migration to a new CDP (Zeta), improving data activation, segmentation, and campaign execution

• Oversee the rollout of a new clientelling system-a major focus for high-value customer engagement

• Define and monitor data quality KPIs, manage data governance, and streamline customer data processes

• Support campaign enablement with data auditing, testing, and marketing insights

• Collaborate across marketing, tech, CRM, and data teams to ensure all systems talk to each other effectively
  
  

What You'll Bring:

• 4-5+ years' experience in Martech, CRM strategy, or digital transformation

• Proven success in CRM platforms and CDP migrations

• A strong grasp of data architecture, marketing systems, and platform integrations

• Solid project management chops - you know how to rally cross-functional teams and keep the vision clear

• Background in retail or luxury is a big plus

• Curious, collaborative, and driven to make marketing smarter and more personalised
  
  

Why You'll Love It:

You'll be at the heart of a major Martech evolution-where data, tech and creativity meet. The brand is investing heavily in customer experience and digital infrastructure, and you'll have the chance to shape this from the ground up. From innovating in CRM and data flows to building seamless omnichannel journeys, this is an exciting, hands-on leadership role with serious impact.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst

• Industries

  Retail Apparel and Fashion

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