Senior Marine Personnel Officer

Anglo--eastern-Group; Glasgow; On-site; GBP 55,000 - 75,000; Full time

Job summary

Anglo-Eastern Group is seeking a Senior Marine Personnel Officer to coordinate all aspects of sea staff employment, joining and leaving Company vessels in line with QMS and client requirements.

You will act as the main point of contact for personnel matters, ensure vessels are staffed per Safe Manning and STCW standards, and oversee recruitment, policy briefings, and payroll processes. A 4-year degree and 3+ years in cruise manning are preferred.

Qualifications

• 4-year course graduate, business or maritime preferred.
• At least 3 years’ experience in a reputable cruise manning company.
• Sea-going cruise ship experience preferred.
• Experience crewing in cruise industry, STCW docs, and budgets/OPEXs.

Responsibilities

• Act as first point of contact for personnel on vessels under your responsibility.
• Ensure vessels are manned by experienced, qualified personnel per Safe Manning and STCW.
• Follow recruitment procedures and document check processes.
• Ensure new hires receive company/client policies and briefings per AESM procedures.
• Issue MLC Employment Agreements for sea staff.
• Monitor employee documentation and ensure compliance.
• Arrange travel and visas per policies; coordinate sea staff travel.
• Maintain crew lists and update crewing system for payroll purposes.
• Process payrolls and liaise with Accounts to ensure timely payments.
• Prepare monthly reports (turnover, dismissals, statistics) and assist with budgets.

Skills

Crew management

Leadership

Communication

Team coordination

Education

4-year degree (business or maritime)

Job description

To arrange and coordinate all aspects relative to sea staff being employed, paid, appointed, joining and leaving Company vessels, all in accordance with the company Quality Management System and associated work processes and client specific requirements.

Roles and Responsibilities

• Acting as a first point of contact for all personnel-related matters and queries for personnel placed on vessels under your responsibility.
• Ensuring vessels are manned by suitably experienced and qualified personnel as per Safe Manning, STCW and Flag Certification requirements, within budget and whilst adhering to Client / Company Policies, Procedures and Guidelines.
• To follow documents check process and recruitment procedures as defined in Marine HR Manual.
• Ensuring newly recruited and promoted personnel are provided with Company / Client policies and procedures and ensuring briefings are carried out and recorded as per AESM procedures (including Senior Officer visits and debriefings) when required.
• To issue MLC Employment Agreements for sea staff.
• Monitoring all employee documentation and ensuring necessary compliance is maintained.
• Ensuring travel and visas are arranged in a cost effective and timely manner adhering to Company / Client travel policies.
• To programme, arrange and advise all concerned of sea staff travel details and to ensure ships are aware of relief intentions.
• To liaise with Clients and technical managers, plus overseas manning agents as instructed.
• To maintain accurate and up-to-date crew lists reflecting crew changes carried out.
• To input and update crewing system and personnel file in a timely manner, for maintenance of records and payroll purposes.
• Processing payrolls within deadlines, including allotments, timesheets, DRJCS, expenses and liaising with the Accounts Department to ensure payments are made in timely manner.
• To collate performance appraisal reports and highlight perceived training needs.
• To inform the Assistant General Manager of any problem or potential problem, which may significantly impact on the manning requirement.
• Providing information for P&I claims.
• Attending meetings as required, including Ship Visits.
• Assisting Assistant General Manager with the preparation of crew budgets when required. Preparing monthly reports e.g. turnover, dismissals, and statistics.
• It is a requirement of a Senior Marine Personnel Officer that he / she be on out of hours call to deal with any emergency issues which may arise involving seafarers’ welfare.
• To review and provide feedback for opportunities for improvement or amendments to Marine HR Manual.
• To promote and comply with the company’s “Safety and Environmental Policy” plus any other duties as may be reasonably required of you by the Management or Senior Management of the Company.

Education: 4-year course graduate, business or maritime preferred.

Experience: At least 3 years’ experience in a reputable cruise manning company. Preferred with sea-going experience on a cruise ship.

Specific Business Knowledge: Experience of crewing in cruise industry, STCW documentation, fair knowledge in Accounting, budgets, and OPEXs.

We aim to provide a dynamic, inclusive, and rewarding work environment where your ideas are valued, your professional growth is nurtured, and you are able contribute to shaping the future of the maritime industry and keeping the world connected. This meaningful and rewarding role provides:

• A unique opportunity to work with a global company with a family feel, who is a recognized leader in ship management
• Development and mentorship to support your professional aspirations
• A culture of professional excellence, employee care, well-being and fun
• A competitive compensation and benefits package

We believe in the potential of our team members and are dedicated to fostering careers, not just jobs.