Please Note That Sponsorship Is Not Available For This Role
Hiring process- 3 stages
Hybrid- 3 days/w in office
Role is also available in Manchester
Are you passionate about transforming customer data into intelligent business outcomes? We're looking for a Senior Manager - Salesforce Data Cloud & Agentforce to lead the design and delivery of cutting-edge Salesforce solutions that combine Customer Data Platforms, AI, and enterprise-scale architecture.
This is an exciting opportunity to work at the forefront of Salesforce Data Cloud, Agentforce, Generative AI, and Customer Engagement Transformation, helping leading organisations unlock the full value of their data and AI investments.
What You’ll Be Doing
- Lead the architecture, design, and implementation of Salesforce Data Cloud solutions across complex enterprise environments.
- Design and deliver integrated solutions spanning Sales Cloud, Service Cloud, Commerce Cloud, and Marketing Cloud.
- Drive customer data strategy, including: Data Streams, Unified Data Model, Identity Resolution, Segmentation & Activation, Insights & Transformations
- Lead technical workshops and stakeholder engagements, translating business requirements into scalable Salesforce solutions.
- Architect integrations between Salesforce and cloud data platforms such as Snowflake, Databricks, and enterprise data lakes.
- Design and deploy Agentforce-powered AI agents that improve customer engagement, service delivery, and operational efficiency.
- Build and optimise Generative AI use cases, including content generation, summarisation, recommendations, and intelligent automation.
- Establish AI governance frameworks leveraging the Salesforce Trust Layer to ensure secure and compliant AI adoption.
- Lead technical teams, provide architectural governance, and drive successful project delivery from discovery through deployment.
What We’re Looking For
- Experience in marketing automation, data model and architecture in the Salesforce ecosystem or equivalent
- Salesforce Data Cloud implementation expertise
- Strong understanding of customer data modelling and CDP best practices
- Strong SQL and data transformation skills
- Salesforce cross-cloud integration experience
- Knowledge of Generative AI and Agentic AI principles
- Experience integrating Salesforce with modern cloud data platforms
- Excellent stakeholder management and executive presentation skills
- Ability to lead teams and mentor consultants and architects
Required Certifications
- Salesforce Data Cloud Consultant
- Salesforce Platform App Builder
Nice to Have
- Salesforce Apex & SOQL
- React, Typescript, HTML, CSS/SASS
- Experience leading large-scale transformation programmes
Why Join?
You’ll work alongside talented architects, strategists, engineers, and AI specialists, helping shape the future of customer engagement through data and AI. This role offers significant exposure to emerging Salesforce technologies and the opportunity to influence enterprise-wide transformation programmes for major clients.
- Salary up to £95,000 basic depending of location
- Up to 4 weeks working abroad per year
- Access to leading learning platforms and professional development programmes
- Support for continuous learning, certifications and career progression
- Exposure to major Government digital transformation programmes
- Opportunity to work with multidisciplinary teams on high-impact initiatives
- Access to industry-leading cloud, data and AI technologies
Interested? Apply now or reach out directly for a confidential conversation.