Senior Manager Product Systems & Tools

NTT Global Data Centers; City Of London; Sur place; GBP 120 000 - 160 000; Plein temps

Résumé du poste

NTT Global Data Centers seeks a Senior Manager Product Systems & Tools to lead global product systems strategy, ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across data centre markets.

You will define multi-year roadmaps, optimize Salesforce architecture, drive integrations with ERP and CPQ, and deliver governance, reporting, and automation to support pricing and product catalog.

Qualifications

• Master or Bachelor’s degree required.
• Certifications such as Scaled Agile and ITIL are beneficial.
• Significant experience in a similar position, preferably within a global technology services organization.
• Significant experience gained within the technology industry.
• Multiple years of experience in Salesforce administration, product owner or product systems.
• Experience within data centre, cloud, telecom, or infrastructure environments preferred.
• Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms.
• Proven experience leading multinational teams.
• Deep Salesforce architecture and ecosystem expertise.
• Strong digital transformation and systems governance experience.
• Global stakeholder management capability.
• Strong analytical and systems-thinking mindset.

Responsabilités

• Define multi-year product systems roadmap aligned with product offering and pricing strategy.
• Lead Salesforce architecture optimization, workflow automation, and system governance initiatives.
• Ensure global data integrity, reporting accuracy, and scalable system design.
• Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systems.
• Drive automation initiatives reducing manual effort and increasing operational efficiency.
• Establish governance standards for product data structures, access controls, and compliance processes.
• Provide executive reporting on system performance, adoption, and enhancement initiatives.
• Support Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms.

Connaissances

Salesforce administration

Product systems

System governance

Stakeholder management

Analytical thinking

Formation

Master's degree

Bachelor's degree

Outils

Salesforce

CPQ

ERP

CMDB

Description du poste

Your role at a glance

The Senior Manager Product Systems & Tools (m/f/d), leads global product systems strategy ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across global data centre markets.

Key Responbilities

• Define multi-year product systems roadmap aligned with product offering and pricing strategy
• Lead Salesforce architecture optimization, workflow automation, and system governance initiatives
• Ensure global data integrity, reporting accuracy, and scalable system design
• Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systems
• Drive automation initiatives reducing manual effort and increasing operational efficiency
• Establish governance standards for product data structures, access controls, and compliance processes
• Provide executive reporting on system performance, adoption, and enhancement initiatives
• Support Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms

Knowledge & Attributes

• Master or Bachelor’s degree required
• Relevant certifications such as Scaled Agile and ITIL are beneficial
• Significant experience in a similar position, preferably gained within a global technology services organization
• Significant experience gained within the technology industry
• Multiple years of experience in Salesforce administration, product owner or product systems
• Experience within data centre, cloud, telecom, or infrastructure environments preferred
• Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms
• Proven experience leading multinational teams
• Deep Salesforce architecture and ecosystem expertise
• Strong digital transformation and systems governance experience
• Global stakeholder management capability
• Strong analytical and systems-thinking mindset

Who we are

As the third largest data centre provider, we operate over 150 data centres in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data centre expertise, aligned with our connected platform of AI-ready data centres to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime