Senior Manager, Payroll & Labour Performance - Hospitality

Mandarin Oriental Group; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

MOstay programme

Staff discounts

Health & Wellness benefits

Length of Service entitlement

Job summary

Mandarin Oriental Hyde Park, London is seeking a Senior Manager Payroll & Labour Performance to lead the end-to-end payroll function and drive labour cost reporting across the finance team.

You will manage payroll systems (ADP, Workday, OnTrack), ensure accuracy and compliance, and partner with Finance, People & Culture to translate data into commercial actions. A strong leadership track record in luxury hospitality is essential.

Qualifications

• Proven experience leading payroll within hospitality, ideally five-star hotels.
• Strong knowledge of UK payroll requirements and controls.
• Commercial and analytical mindset with ability to turn data into actions.
• Experience with payroll/workforce systems such as ADP, Workday and OnTrack.

Responsibilities

• Lead the end-to-end payroll function with strong controls, governance and compliance.
• Own labour cost and productivity reporting; monitor payroll vs. budget and identify trends, risks and opportunities.
• Partner with Finance, People & Culture and operational leaders to translate payroll data into actionable plans.
• Oversee integrity of payroll and workforce systems, ensuring accurate data and interfaces.
• Lead and develop the Payroll team and drive continuous improvement, automation and stronger processes.

Skills

Payroll leadership

Labour cost management

Budgeting & forecasting

Stakeholder management

Analytical skills

Process improvement

Tools

ADP

Workday

OnTrack

Job description

Mandarin Oriental Hyde Park, London is seeking a Senior Manager Payroll & Labour Performance to lead the end-to-end payroll function and drive labour cost reporting across the finance team.

You will manage payroll systems (ADP, Workday, OnTrack), ensure accuracy and compliance, and partner with Finance, People & Culture to translate data into commercial actions. A strong leadership track record in luxury hospitality is essential.