Senior Manager, Operational Resilience — Financial Services

PwC; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

PwC in the UK is seeking an experienced Operational Resilience Senior Manager, based in London or Scotland, to lead client engagements and help grow our Financial Services Risk & Resilience practice. You’ll assess resilience maturity, respond to regulatory expectations and design practical, technology-enabled solutions to improve resilience.

This role combines resilience expertise with consulting leadership, senior client relationships, team development and business growth, requiring strong

Qualifications

• Significant Operational Resilience experience within Financial Services.
• Consulting experience preferred, ideally across multiple clients and complex engagements.
• Understanding of Operational Resilience regulation and translating expectations into capabilities.
• Experience assessing maturity and delivering resilience improvement or remediation programmes.
• Ability to lead complex engagements, programmes and senior stakeholder relationships.

Responsibilities

• Lead complex resilience engagements, providing strategic direction and accountable delivery.
• Design and deliver resilience solutions including maturity assessments, strategies and remediation programmes.
• Help clients strengthen broader resilience capabilities such as business continuity and crisis management.
• Lead clients and teams, coaching, shaping propositions and identifying opportunities to grow the business.

Skills

Operational Resilience

Client engagement

Leadership

AI fluency

Crisis management

Job description

PwC in the UK is seeking an experienced Operational Resilience Senior Manager, based in London or Scotland, to lead client engagements and help grow our Financial Services Risk & Resilience practice. You’ll assess resilience maturity, respond to regulatory expectations and design practical, technology-enabled solutions to improve resilience.

This role combines resilience expertise with consulting leadership, senior client relationships, team development and business growth, requiring strong