Senior Manager (Operational Resilience - Financial Services)

Cyber Security training courses; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Cyber Security training courses seeks a Senior Manager to lead Operational & Cyber Resilience initiatives for major Financial Services clients. Hybrid London or Manchester, with travel to client locations as needed.

You’ll shape resilience strategy, oversee crisis management programs, and engage C-suite stakeholders to strengthen continuity and regulatory resilience. You’ll own cross‑functional delivery, develop new propositions, and grow key accounts while guiding teams through complex,

Qualifications

• Substantial experience across operational resilience and business continuity.
• Experience in Financial Services, consulting, or similarly regulated environments.
• Strong knowledge of UK financial services resilience requirements and regulatory expectations.

Responsibilities

• Operational and cyber resilience transformation.
• Technology and digital resilience oversight.
• Crisis and incident management leadership.
• Business continuity and disaster recovery planning.
• Third-party and supply-chain resilience coordination.
• Cloud and IT service resilience oversight.
• Scenario planning, simulations and resilience testing.
• Oversee operational and enterprise risk management.
• Prepare organisations for major cyber incidents and high-impact disruption.
• Own senior client relationships, identify opportunities, and grow accounts.

Skills

Operational resilience

Cyber resilience

Crisis management

Regulatory compliance

C-Suite engagement

Program leadership

Client relationship management

Strategic advisory

Job description

High level overview:

Senior opportunity helping major Financial Services organisations strengthen operational and cyber resilience. Key skills include business continuity, crisis management, technology resilience, operational risk and C-Suite engagement. This is a client-facing role and we are looking for strong client-facing experience

Full Job Description below:

Senior Manager - Operational & Cyber Resilience

Location: London or Manchester | Hybrid

Sector: Financial Services / Cyber & ResilienceLevel:

Senior ManagerEmployment: Permanent

The opportunity

I'm working on an excellent opportunity for an experienced Operational Resilience, Cyber Resilience or Crisis Management professional to join a rapidly growing specialist advisory team working with some of the largest and most complex organisations across Financial Services.

This is a senior, client-facing position combining resilience expertise, commercial leadership and strategic advisory work.

You’ll work directly with senior executives, including C-Suite and Board-level stakeholders, helping organisations prepare for and respond to major operational and technology-related disruption, from cyber incidents and critical supplier failures through to large-scale technology change and regulatory resilience programmes.

For someone who enjoys operating at the intersection of cyber, technology, operational risk and business resilience, this offers considerable scope to shape client strategy while also contributing to the growth of the wider practice.

What you'll be doing

• Operational and cyber resilience transformation
• Technology and digital resilience
• Crisis and incident management
• Business continuity and disaster recovery
• Third-party and supply-chain resilience
• Cloud and IT service resilience
• Scenario planning, simulations and resilience testing
• Operational and enterprise risk
• Preparing organisations for major cyber incidents and other high-impact disruption

Alongside delivery, you’ll take ownership of senior client relationships, identify new opportunities and help grow key Financial Services accounts.

You’ll also have the opportunity to contribute to the development of new digital and AI-enabled resilience services, alongside thought leadership and market-facing initiatives.

What we're looking for

This opportunity would suit someone with substantial experience across operational resilience and business continuity, ideally gained within Financial Services, consulting, or another highly regulated environment.

You're likely to bring:

• Strong knowledge of UK Financial Services operational resilience requirements and regulatory expectations
• Experience across several areas of resilience, such as cyber/technology resilience, third-party resilience, crisis management, disaster recovery, cloud resilience or operational risk
• Experience designing or leading scenario exercises, simulations, crisis testing or resilience programmes
• The ability to understand complex organisations, critical services, technology dependencies and vulnerabilities
• Confidence engaging and influencing C-Suite and Board-level stakeholders
• Experience leading complex programmes, engagements and multidisciplinary teams
• A strong commercial mindset with experience developing client relationships and identifying new business opportunities
• Excellent communication and presentation skills

Why consider it?

This isn’t purely a delivery role.

You’ll have the opportunity to become a senior voice within a growing resilience capability, working on complex challenges affecting major Financial Services organisations while helping develop new propositions and client relationships.

It offers an unusual combination of cyber and technology resilience, crisis management, operational risk, strategic consulting and commercial leadership.

Based in London or Manchester with hybrid working, alongside some travel to client locations where required.