Senior Manager of Client Strategy - EMEA

TN United Kingdom; United Kingdom; Remote; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic Senior Manager of Client Strategy for EMEA. This role involves leading global strategies for major clients, fostering strong relationships, and managing programs to drive success. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional communication and strategic thinking skills. With a focus on client management and program oversight, you'll play a crucial role in maximizing revenue and enhancing brand presence through innovative gift card solutions. Join a vibrant team and make a significant impact in a rapidly evolving sector.

Benefits

Medical Insurance

Dental Insurance

Paid Annual Eye Examination

Life Assurance

Income Protection

Health Club Reimbursement

Cycle to Work

Annual Season Ticket Loan

Employee Assistance Program

Pension Scheme

Qualifications

• 5+ years experience in gift cards, retail buying, or account management.
• Proven ability to manage multiple projects while paying strict attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Be the main point of contact for a subset of TDS Clients.
• Develop and influence strategies advantageous to both the client and TDS.
• Conduct ongoing analysis and strategy recommendations.

Skills

Account Management

Client Communication

Strategic Planning

Project Management

Retail Buying

Bilingual (German, French, Italian, Spanish)

Education

Bachelor's Degree or Equivalent

Tools

Microsoft Office

Google Docs

PowerPoint

Outlook

Job description

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Senior Manager of Client Strategy - EMEA, remote, united kingdom

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Customer Service

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EU work permit required:

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Job Reference:

09e46f300751

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Description

Position at Ziff Davis Shopping

Description

Position at Ziff Davis Shopping

Sr. Manager of Client Strategy

TDS Gift Cards, a division of Ziff Davis, is a leading platform solution for global Prepaid/Gift Card processing and program management. TDS is licensed to manage programs for Airbnb, Uber, Netflix, DoorDash, Deliveroo, Meta, and many others. TDS provides its digital partners turnkey solutions for monetizing and growing their revenue and brand via prepaid cards, pincode and digital solution programs through major retailers and digital distributors across the globe. TDS develops individualized strategic retail rollout plans for its digital partners to maximize revenue, branding and marketing results, making it easy for brands to own and run a global gift card program.TDS delivers gift cards to consumers through a worldwide network of leading retailers and alternative distribution partners across 50+ countries. Headquartered in New York, TDS has additional offices across the US, Mexico City, Brazil, Australia, France and the UK.The TDS culture and business has been built upon an entrepreneurial drive and created by experienced leaders and a team of people that thrive in a fast-paced, dynamic, creative and energetic environment. TDS is looking to complement this team with a Sr. Manager of Client Strategy as described below.About The Role:As a TDS Sr. Manager of Client Strategy for EMEA, this individual should be able to display strong internal initiative, pay great attention to detail, balance a fast paced work environment, think strategically and have the ability to communicate effectively with clients. This individual will be responsible for owning and leading the global strategy for major TDS clients. In addition to Client Management, this individual will be responsible for Program Management covering all aspects necessary to effectively drive the account. Both are outlined further below.What You’ll Do:

Client Management:

Be the main point of contact for a subset of TDS Clients

Develop a deep and trusting relationship with key executives within each client’s organisation

Develop and influence strategies advantageous to both the client and TDS

Cross-sell additional TDS services

Coordinate efforts globally within TDS and across the client’s internal global stakeholders

Host bi-weekly update meetings and regular business reviews with each client (attend in-person as needed)

Drive collaboration with both client and internal stakeholders on developing an overall budget for the client and determining retail rollout/expansion strategy

Negotiate distribution and expansion opportunities with retailers/distributors

Own presentation materials to effectively represent the client and conduct retailer presentations

Develop a strong understanding of all TDS client objectives, including their retail strategy

Conduct ongoing analysis and strategy recommendations, including Quarterly Business Reviews and Annual Planning Sessions

Communicate regularly with internal TDS stakeholders as needed to maintain alignment.

Program Management:

Identify, negotiate and confirm retail channel marketing

Conduct ongoing marketing ROI analysis and provide high-level feedback to the client

Manage, traffic and track formal approvals from clients or all required elements

Oversee all milestones are achieved by all marketing stakeholders during the process (retailers, activation service providers, TDS internal teams,

Monitor in-store execution and capture photos as needed

Analyze client sales using TDS tools in order to recognize trends and provide recommendations as needed for various distribution channels

Independently manage your task list and complete those tasks based on priority and deadlines

Maintain FLAWLESS attention to detail within all TDS program and client management tools

Qualifications:

5 or more years experience in gift cards, retail buying, or account management

Demonstrated ability to communicate, present and influence credibly and effectively with all levels of the organization and clients

Excellent verbal and written communication skills

Second language a bonus (preferably German, French, Italian, Spanish)

Ability to work independently and as part of a team

Proven ability to manage multiple projects at a time while paying strict attention to detail

Ability to travel as needed for client meetings and conferences

Proficiency in Microsoft Office, Google Docs, PowerPoint and Outlook

Bachelor's degree or equivalent

We Offer Great Benefits:Ziff Davis offers competitive salaries and comprehensive benefits for employees and their families. Our benefits and rewards mean we cover some of your most crucial needs along with value-added perks. Additionally, many of our positions offer the potential to work entirely remotely or using a hybrid schedule that includes some days working in an office location and some days working remotely. We already think we’re a pretty great place to work – we can’t wait for you to see for yourself! Ziff Davis is an equal opportunity employer that offers great employee benefits, including, but not limited to:

Medical (100% paid by company - premiums are taxable to employee)

Dental (100% paid by company - premiums are taxable to employee)

Paid Annual Eye Examination and discount on prescription eyeglasses

Life Assurance (4x Annual Base Salary)

Income Protection

Health Club Reimbursement (annual up to $300 local equivalent)

Cycle to Work

Annual Season Ticket Loan

Employee Assistance Program

Pension Scheme (Relief at Source or Salary Sacrifice)

Employee Stock Purchase Plan

Ziff Davis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.