Senior Manager, Medical Ops & Public Health

Royal Caribbean Group; Weybridge; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join an innovative company dedicated to redefining the travel industry as a Senior Manager in Medical Operations & Public Health. This role offers the chance to provide vital medical support to shipboard teams and engage with a dynamic international workforce. You'll guide medical professionals, oversee wellness programs, and ensure high standards of health and safety across a global fleet. With a commitment to employee growth and a culture of trust, this is an opportunity to make a significant impact while enjoying competitive benefits and flexible working arrangements. Embark on a rewarding journey with us!

Benefits

Competitive Pension

Private Healthcare

Life Assurance

Cruise Request Programs

Discounts

On-site Gym

Parking

Shuttle Service

Flexible Working Arrangements

Qualifications

• Licensed Medical Doctor with at least 10 years of experience.
• Experience in shipboard maritime medicine is preferred.

Responsibilities

• Provide medical advisory services to shipboard doctors.
• Guide on patient disembarkation and evacuation procedures.
• Support crew wellness programs and infectious disease management.

Skills

Leadership

Communication

Data Analysis

Medical Advisory Services

Education

Licensed Medical Doctor

10+ years of medical experience

Tools

Word Processing Software

Spreadsheet Software

Presentation Software

Job description

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Senior Manager, Medical Ops & Public Health

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

About Us

Royal Caribbean Group is the world’s largest cruise line, having a record-breaking year and launching not one but TWO brand new ships in 2024, including a brand-new class of ship in Icon of the Seas! It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.

With our 3 brands Royal Caribbean International, Celebrity Cruises & Silversea, we have ships in South America, Europe, Asia, Australia, and several North American markets beyond our headquarters in Miami, FL. We cover the globe. No matter where our guests want to go, Royal Caribbean Group has a ship that can deliver a world-class vacation.

At Royal Caribbean Group, we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable.

Position Summary:

A licensed medical doctor with ample experience in shipboard maritime medicine who will be responsible for providing medical support to the operation of the designated medical teams, as well as liaising and engaging with senior-level colleagues in hotel and maritime operations, local and regional government officials, and leaders of other external organizations, as needed. The support to the shipboard medical teams includes but is not limited to providing guidance to the doctors on the ships via emails, phone calls, and coverage of the helpline. This position does not make clinical decisions on the treatment of patients at any time or under any circumstances. Shoreside doctors provide guidance and leadership to the shipboard doctors. The final decision on the treatment of any patient, including the need to evacuate a patient, relies on the ship’s doctor(s).

Responsibilities include:

1. Providing medical advisory services to shipboard doctors across all Royal Caribbean Group brands.
2. Guiding shipboard doctors on the disembarkation of patients, including referrals and medical sign-off.
3. Advising on procedures to evacuate persons from a ship.
4. Guiding shipboard doctors on signing off crew members and providing end-of-contract medical referrals.
5. Offering advice on differential diagnoses, coordination of care, and treatment support (without making direct patient care decisions).
6. Participating in the review of surgical treatments for crew members, ensuring proper documentation.
7. Supporting crew wellness programs.
8. Providing regular on-call coverage for the helpline.
9. Consulting with the Public Health team on onboard infectious disease cases and outbreaks.
10. Supporting vaccination programs and reviewing pre-employment physicals.
11. Deploying to ships during illness outbreaks or emergencies.
12. Providing support for infectious disease cases, including chickenpox, measles, or tuberculosis.
13. Supporting medical and risk management teams.
14. Providing medical team training and education as needed.
15. Contributing to performance evaluations of shipboard medical staff.
16. Serving as liaison with health authorities and engaging with government officials.
17. Traveling with Public Health Authorities for ship inspections.
18. Supporting recruitment of medical staff.
19. Assessing medical facilities in relevant ports.

Qualifications:

• Licensed Medical Doctor.
• At least 5 years of experience as a shipboard Senior Doctor (preferred).
• Minimum of 10 years of experience as a medical practitioner.
• Familiarity with data collection, review, and analysis.
• Understanding of performance and outcomes measures.
• Ability to travel to ships for onsite support.

Knowledge and Skills:

• Ability to motivate and lead multifunctional teams remotely.
• Excellent communication skills.
• Proficiency in word processing, spreadsheets, and presentation software.

Physical Demands:

Requires sitting, standing, walking, climbing, kneeling, crouching, and crawling. Must be able to write, review, and type reports, operate a PC, communicate, listen, and assess information. May need to lift or move weights of 10-25 pounds. Travel and work environments vary, including office, shipboard, and outdoor locations. Ability to work in high-noise environments and travel up to 60% of the time. Must maintain confidentiality and work in both office and marine environments.

What We Offer:

At Royal Caribbean Group, we prioritize people and foster a culture of trust and value. We invest in employee development, reward success, and promote growth. Our benefits include competitive pension, private healthcare, life assurance, cruise request programs, and discounts. Our modern offices in Surrey offer amenities like parking, shuttle service, on-site dining, and a gym. We support flexible working arrangements.

Join us on this journey—succeed, grow, and explore with us.

Our recruiters are available to guide you through the application process and answer any questions.

Thank you for your interest in Royal Caribbean Group. We hope to welcome you onboard soon.

Royal Caribbean Group is an equal opportunity employer. We prohibit discrimination and harassment based on race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, marital status, or any characteristic protected by law.