Senior Manager, Live Commerce

Sharkninjaoperatingllc; Greater London; On-site; GBP 100,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Employee stock purchase options

Wellness programs

Job summary

SharkNinja, a global product design and technology company, is seeking a Senior Manager, Live Commerce to lead our live shopping strategy and execution across Shark Clean, Shark Beauty, and Ninja Kitchen. You will own end-to-end planning, production, and performance analysis to drive GMV and audience engagement.

This role requires strong leadership, a data-driven mindset, and a track record of scaling live commerce initiatives in a fast-moving, entrepreneurial environment.

Qualifications

• Significant experience in live commerce, social shopping, or digital retail with a proven GMV track record.
• Strong leadership experience with the ability to build and inspire a team.
• Deep understanding of live content production, creator ecosystems and audience engagement.

Responsibilities

• Own end-to-end live commerce strategy from planning to performance analysis.
• Drive GMV targets for live events across Shark brand handles.
• Partner with LIVE agency on production quality, cadence, and commercial performance.
• Own product training with the agency hosts to ensure product expertise on camera.
• Build and lead a high-performing live commerce team.
• Coordinate with Marketing, Sales Ops, Finance and Demand Planning for alignment.
• Oversee host/creator/branded ambassador selection and management.
• Establish best-in-class production standards with the agency.
• Monitor KPIs (GMV, viewership, CVR, AOV, engagement) and translate insights.
• Stay ahead of live commerce trends and protect brand tone.

Skills

Live commerce experience

Leadership

Live content production

Commercial mindset

Cross-functional collaboration

Data-driven

Communication skills

Entrepreneurial mindset

Job description

About Us

SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

The Senior Manager, Live Commerceis responsible forleadingSharkNinja'slive shopping strategy and execution, driving GMV growth, audienceengagementand brand presence across live commerce channels. This is a senior, high-impact role that combines creative direction, commercialacumenand operational excellence toestablishlive commerce as a key revenue pillar within the DTC business.

What you will do:

• Own and lead the end-to-end live commerce strategy, from planning and production through to performance analysis and optimisation.

• Drive GMV targets for live shopping events across our three brand handles (Shark Clean, Shark Beauty, Ninja Kitchen).

• Act as the primary strategic partner to our LIVE agency, holding them accountable for production quality, cadence and commercial performance while working collaboratively on content direction and format innovation.

• Own the product training relationship with the agency, ensuring LIVE hosts are true product experts — briefed on features, use cases and USPs so they can sell with authority and credibility on camera.

• Build,leadand develop a high-performing live commerce team, setting clear goals and fostering a culture of creativity and accountability.

• Partner with Marketing, Sales Operations, Finance and Demand Planning to align live events with broader commercial and inventoryobjectives.

• Oversee theselection, briefing and management of hosts,creatorsand brand ambassadors for live activations.

• Establish best-in-class production standards in partnership with the agency, continuously testing and iterating on formats,productsand promotional mechanics.

• Monitor and report on live commerce KPIs (GMV, viewership, CVR, AOV, engagement) and translate performance data into strategic recommendations for both internal stakeholders and the agency.

• Stay ahead of live commerce trends, platformdevelopmentsand competitor activity tomaintaina first-mover advantage.

• Protect brand image and tone of voice across all LIVE content, setting clear standards and guardrails for the agency and hosts to work within.

What you will have:

• Significant experiencein live commerce, social shopping, or digital retail — with a proventrack recordof driving GMV at scale.

• Strong leadership experience with the ability to build and inspire a team.

• Deep understanding of live content production, creatorecosystemsand audience engagement.

• Commercial mindset with experience managing P&L,budgetsand revenue targets.

• Excellent cross-functional collaboration and stakeholder management skills.

• Data-driven approach with the ability to interpret performance metrics and act decisively.

• Exceptional communication and presentation skills.

• Thrives in a fast-moving, entrepreneurial environment where things move quickly and innovation is encouraged.

#LI-HYBRID

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.

We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products— we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja Candidate Privacy Notice

• For candidates based in all regions, please refer to this Candidate Privacy Notice.
• For candidates based in China, please refer to this Candidate Privacy Notice.
• For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [e-mail]