Senior Manager, Citizen Transformation (Flexible Working)

The City of Edinburgh Council; City of Edinburgh; On-site; GBP 70,000 - 90,000; Full time

Job summary

The City of Edinburgh Council is seeking a Senior Manager, Citizen Transformation to lead ambitious change across council services for a fixed term until 31 December 2027. The role is 36 hours per week, based in Edinburgh, working with partners, elected members and frontline teams to make services feel easier, kinder and more connected.

You will shape transformation programmes, use insight and technology, build trust and momentum, and empower colleagues to deliver with confidence, compassion and

Qualifications

• Experience leading complex organisational change within public services.
• Ability to build trust, momentum and shared purpose across diverse teams.
• Committed to inclusive, compassionate public service.

Responsibilities

• Lead transformation programmes to improve how services are designed and delivered.
• Encourage fresh thinking, use insight and technology to modernise offerings.
• Support colleagues through change with clear leadership and empathy.

Job description

The City of Edinburgh Council is seeking a Senior Manager, Citizen Transformation to lead ambitious change across council services for a fixed term until 31 December 2027. The role is 36 hours per week, based in Edinburgh, working with partners, elected members and frontline teams to make services feel easier, kinder and more connected.

You will shape transformation programmes, use insight and technology, build trust and momentum, and empower colleagues to deliver with confidence, compassion and