Senior Manager, Amazon Freight Operations

55 Redefined Ltd; Coalville; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Manager to lead their Amazon Freight Operations and Support team. This pivotal role involves shaping operational strategies, driving improvements, and collaborating with senior leadership to enhance service delivery. The ideal candidate will possess strong problem-solving skills and a knack for influencing diverse stakeholders. With a focus on continuous improvement and operational excellence, this position offers the chance to make a significant impact in a dynamic B2B environment. If you thrive in fast-paced settings and are passionate about logistics, this is the opportunity for you.

Qualifications

• Experience in managing teams and driving operational improvements.
• Strong understanding of supply chain processes and stakeholder management.

Responsibilities

• Lead the Amazon Freight Operations and Shipper Support Team.
• Drive continuous improvement initiatives and manage project planning.

Skills

Team Management

Supply Chain Management

Stakeholder Influence

Problem Solving

Education

Bachelor's Degree

MBA

Job description

DESCRIPTION

The Amazon Freight Team provides transportation services for external shippers that use the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have access to the costs and levels of service of one of the largest shippers in the world. Amazon Freight spins Amazon's broader flywheel by utilising empty miles by bringing in freight that flows complementary to our existing network.

Amazon is looking for a Senior Manager with strong problem-solving, creativity, and operational rigour to lead the Amazon Freight Full Truck Load Operations and Support team. As a Senior leader, you will be responsible for driving key improvements and enhancements to Amazon Freight's existing operations. A successful candidate should be able to see the big picture to find the best solution for Amazon, think long term and influence Senior Leadership.

Key job responsibilities
• Provide leadership to and deliver results through the Amazon Freight Operations and Shipper Support Team
• Shape the operational strategy for Amazon Freight Full Truck Load
• Together with your team, identify and drive continuous improvement initiatives for the business, assessing the impact on the existing set up and defining the trade-offs between customer experience and cost.
• Be hands-on in driving the delivery of critical business initiatives.
• Together with your team, manage all aspects of the project planning, requirements definition, risk management, communication, and implementation plan.
• Manage key communication to Senior Stakeholders.
• Work cross-functionally with senior leadership of stakeholder teams to ensure alignment.
• Collaborate with the development teams, be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.

About the team
Amazon Freight (AF) stands out as a pioneering B2B start-up within Amazon Transportation. By leveraging the transportation expertise, cost structure, operations execution backbone, and technology developed to transport Amazon packages and inventories across EU, Amazon Freight aims to offer consistent performance, competitive rates, and a frustration-free experience to shippers of all sizes. Its start-up nature requires flexibility, adaptability, and a keen understanding of evolving landscapes.

BASIC QUALIFICATIONS

- Experience in team management
- Experience in supply chain
- Bachelor's degree
- Sound business judgment and proven ability to influence stakeholders with different priorities and different functions including but not limited to technology, legal and finance

PREFERRED QUALIFICATIONS

- Experience implementing repeatable processes and driving automation or standardization
- MBA
- Experience working with, presenting to and influencing senior executives up to VP level
- Experience scaling product or programs globally

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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