Senior Managed Services Leader - Public Sector

Made Tech Limited; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Paid counselling

Smart Tech scheme

Cycle to work scheme

Healthcare cash plan

Pension plan

Job summary

A leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have experience in leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing.

Qualifications

• Track record working directly with Public Sector.
• Experience in leading technology consultancy.
• Knowledge of service management tools.
• Experience in designing transition plans.

Responsibilities

• Manage services across Central Government and Public Safety.
• Design target operating models.
• Provide pre-sales support on bids.
• Lead marketing initiatives.
• Champion Managed Service practice.

Skills

Experience with Public Sector customers

Leadership role in technology consultancy

Knowledge of service management tooling

Designing transition plans

Experience with multidisciplinary approaches

Defining governance processes

Generating playbooks

Job description

A leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have experience in leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing.