Senior Product Manager, Public Services

Made Tech Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Flexible benefits platform

Paid counselling service

Wellbeing and social events

Job summary

A public sector consultancy is seeking a Senior Product Manager to lead service design efforts that improve society. You will guide teams while collaborating with clients and stakeholders. Responsibilities include coaching junior team members and ensuring high-quality outcomes. The ideal candidate has strong expertise in user-centred design, customer relationships, and agile methodologies. Join this mission-driven organization to enhance public sector services with thoughtful, technology-driven strategies.

Qualifications

• Excellent understanding of product and user-centred design.
• Experience delivering user-centred products from ideation to maintenance.
• Ability to coach others into taking responsibility for client-facing projects.
• Experienced in working directly with customers to drive outcomes.

Responsibilities

• Lead teams to deliver service design for public sector organisations.
• Collaborate with wider teams to meet customer needs.
• Coach and manage junior product team members.
• Maintain technical knowledge in product management.

Skills

Product and user-centred design

Coaching and mentoring

Customer and user relationship building

Agile delivery

Team collaboration

Empathy

Job description

A public sector consultancy is seeking a Senior Product Manager to lead service design efforts that improve society. You will guide teams while collaborating with clients and stakeholders. Responsibilities include coaching junior team members and ensuring high-quality outcomes. The ideal candidate has strong expertise in user-centred design, customer relationships, and agile methodologies. Join this mission-driven organization to enhance public sector services with thoughtful, technology-driven strategies.