This is a customer-facing consultancy role where you will lead organisations through digital transformation, helping them maximise the value of Microsoft 365 technologies.
As a technical lead, you will be responsible for designing and delivering modern workplace solutions across the Microsoft ecosystem, including Microsoft 365, Entra ID, Intune, Teams, SharePoint, OneDrive, and Copilot.
Key Responsibilities
- Lead the design, implementation, and delivery of Microsoft 365 solutions for a variety of customers.
- Act as the technical authority across Microsoft 365, Entra ID, Intune, Teams, SharePoint, OneDrive, and related technologies.
- Engage with customers to understand business objectives and provide strategic guidance on Microsoft Modern Workplace solutions.
- Conduct workshops, discovery sessions, assessments, and demonstrations to showcase Microsoft technologies and define future-state solutions.
- Manage projects throughout the full lifecycle, from discovery and design through deployment, testing, and handover.
- Ensure projects are delivered to a high standard, on time, and within scope.
- Support pre-sales activities including technical scoping, effort estimation, and statement of work creation.
- Stay current with Microsoft's latest technologies and roadmap, particularly around Copilot and AI-driven workplace solutions.
- Mentor and coach junior consultants while acting as a senior technical escalation point.
Technical Skills & Experience
Microsoft 365 & Modern Workplace
- Extensive experience designing, implementing, and supporting Microsoft 365 solutions for external customers.
- Strong background delivering end-to-end M365 transformation projects.
- Deep understanding of:
- SharePoint Online
- Microsoft Teams
- OneDrive for Business
- Exchange Online
Identity & Security
- Hybrid Identity (Entra Connect / Cloud Sync)
- Conditional Access
- Passwordless Authentication
- Privileged Identity Management (PIM)
- Identity Governance
- Compliance Policies
- Configuration Profiles
- Application Deployment
Experience designing and deploying:
- Intune MDM and MAM solutions
- BYOD and Corporate-Owned Device strategies
- App Protection Policies
- App Configuration Policies
Additional Expertise
- Apple Business Manager (ADE, Apps & Books/VPP)
- Android Enterprise (Work Profile, Fully Managed, Dedicated/Kiosk)
- PowerShell scripting and Microsoft Graph Automation
- Technical documentation including:
- High-Level Designs (HLDs)
- Low-Level Designs (LLDs)
- As-Built Documentation
- Runbooks
- Handover Packs
What We're Looking For
- Microsoft certifications related to Microsoft 365, Security, Identity, or Endpoint Management.
- Proven experience working with multiple customers and managing competing priorities.
- Strong stakeholder management skills, with the ability to engage confidently with end-users, technical teams, IT leadership, and C-level stakeholders.
- Experience leading technical workstreams and project delivery teams.
- Excellent communication, presentation, and consultancy skills.
- Passion for mentoring and knowledge sharing.