Senior Luxury Retail & Operations Leader

Zachary Daniels; Belfast City District; In loco; GBP 120.000 - 170.000; Tempo pieno

Descrizione del lavoro

Zachary Daniels is seeking a Retail & Operations Director in Belfast, a senior leadership role within a luxury and premium retail environment. The position reports to the Managing Director and focuses on shaping the next phase of the business, leading retail, operations, commercial performance and client experience.

The ideal candidate will develop leadership capability, coach senior managers, and drive brand partnerships while delivering exceptional customer experiences.

Competenze

• Senior leader from luxury, premium or high-service environment with strong commercial thinking and a genuine passion for people.
• Experience leading through senior managers and cross-functional teams.
• Strong ability to build trust with colleagues, clients and brand partners and to drive an exceptional client experience.

Mansioni

• Strategic and operational leadership across the retail estate and customer experience.
• Drive sales, profitability, budgets and forecasting with a focus on sustainable growth.
• Develop leadership capability, succession planning and talent development across the business.
• Oversee buying, merchandising, e-commerce, systems and innovation to strengthen the offering.
• Strengthen relationships with brand partners and identify new commercial opportunities.
• Drive operational excellence, productivity and continuous improvement.
• Partner with the MD and Senior Leadership Team on longer-term strategy.

Descrizione del lavoro

Zachary Daniels is seeking a Retail & Operations Director in Belfast, a senior leadership role within a luxury and premium retail environment. The position reports to the Managing Director and focuses on shaping the next phase of the business, leading retail, operations, commercial performance and client experience.

The ideal candidate will develop leadership capability, coach senior managers, and drive brand partnerships while delivering exceptional customer experiences.