Premium Retail Supervisor | Lead a Design-Driven Team

Zachary Daniels; Harrogate; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Staff discount

Career progression

Job summary

Zachary Daniels in the United Kingdom is seeking a Retail Supervisor to lead a premium store and deliver an outstanding customer experience.

You will manage day-to-day store operations, coach a growing team, and drive sales while upholding the brand's values and visual standards.

This role offers a competitive salary and benefits, with opportunities for progression within a design-led retail business.

Qualifications

• Experienced retail leader with a confident, approachable leadership style.
• Passionate about premium lifestyle, fashion, interiors or design.
• Skilled at creating engaging customer experiences that reflect the brand.
• Strong team leader who motivates, supports, and develops people.
• Commercially focused, with a clear drive to achieve sales and performance goals.
• Committed to maintaining high standards and delivering excellent customer service.

Responsibilities

• Motivating, supporting, and developing a strong, engaged team.
• Deliver a high level of personalised customer service while ensuring the brand’s image, values, and standards are consistently reflected.
• Drive the team towards sales, KPI, and profitability goals, proactively identifying ways to improve performance and maximise opportunities.
• Ensure the store maintains excellent standards in visual merchandising, overall presentation, and daily operations.
• Overseestock control, staff scheduling, health and safety requirements, and adherence to company policies and procedures.
• Act as a confident ambassador for the brand, representing its identity, values, and customer experience at all times.

Skills

Retail leadership

Customer service

Team development

Sales and KPI focus

Job description

Zachary Daniels in the United Kingdom is seeking a Retail Supervisor to lead a premium store and deliver an outstanding customer experience.

You will manage day-to-day store operations, coach a growing team, and drive sales while upholding the brand's values and visual standards.

This role offers a competitive salary and benefits, with opportunities for progression within a design-led retail business.