Senior Luxury Client Advisor — Elite Service & Sales

PradaGroup; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury brand is seeking a Senior Client Advisor in London to provide an exceptional customer experience, ensuring client satisfaction and achieving sales targets. The role requires a strong understanding of luxury customer service, excellent communication skills, and the ability to connect with clients. The successful candidate will play a vital role in fostering relationships and promoting the brand philosophy within a diverse and inclusive environment.

Qualifications

• Experience in luxury brand customer service is a must.
• Strong ability to communicate effectively with clients.
• Teamwork and independence are both important.

Responsibilities

• Ensure an extraordinary luxury customer experience.
• Exceed individual sales targets and enhance store success.
• Capture customer data in the Company's CRM.
• Promote the Omni Channel mindset.

Skills

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building long-lasting client relationships

Ability to work in a team and independently

Excellent communication and interpersonal skills

Fluency in English

Job description

A leading luxury brand is seeking a Senior Client Advisor in London to provide an exceptional customer experience, ensuring client satisfaction and achieving sales targets. The role requires a strong understanding of luxury customer service, excellent communication skills, and the ability to connect with clients. The successful candidate will play a vital role in fostering relationships and promoting the brand philosophy within a diverse and inclusive environment.