Senior LiveOps Producer

JR United Kingdom; Guildford; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading gaming company in Guildford is seeking a Senior LiveOps Producer to manage production for a multiplayer sandbox game. The role requires proven LiveOps experience and expertise in managing a frequent release cycle, ensuring both stability and new content delivery. Candidates must be based in the UK and able to work onsite three days a week. This hybrid role offers a unique opportunity to shape the production processes as the game enters early access.

Qualifications

• Experience managing a frequent release cycle (e.g. every 6–8 weeks).
• Ability to implement and enforce effective production processes.
• Based in the UK and able to work from our Guildford office at least 3 days per week.

Responsibilities

• Run production for cross-disciplinary teams.
• Drive the LiveOps cadence – ensuring timely updates and patches.
• Collaborate with leads to set priorities and resource allocation.

Skills

Proven LiveOps experience

Strong track record leading cross-disciplinary teams

Excellent organisational and communication skills

Job description

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Hypersonic Labs is building HELIX, the ultimate open-world multiplayer sandbox. We’re an international team backed by $11M in funding from top gaming VCs, and we’re currently in pre-alpha. Our mission is to build a moddable platform that empowers creators and excites players in the same way Roblox or GTA roleplay servers do – but at next-gen quality.

About the role

We’re looking for a Senior LiveOps Producer to own production for our frequent release cycle as HELIX enters early access. You’ll manage the rhythm of updates (every ~6–8 weeks), balancing feature development with stability, polish, and community-driven improvements. You’ll bring proven LiveOps experience and help us scale our processes as we grow our player base.

This is a hybrid role: you’ll need to be physically present in our Guildford office at least 3 days per week (with potential for more during high-pressure milestones).

What you’ll do

• Run production for cross-disciplinary teams (engineering, art, design, scripting, QA).
• Drive the LiveOps cadence: ensure updates, hotfixes, and patches are scoped, resourced, and delivered on time.
• Balance feature work vs. maintenance – keeping teams focused on what delivers value for a live and growing audience.
• Collaborate with leads to set priorities, timelines, and resource allocation in line with the product roadmap.
• Anticipate risks and proactively unblock issues.
• Champion process adoption – ensuring our teams use the best tools, practices, and workflows for a live game environment.
• Act as the connective tissue between leadership, development, and community-facing roles, keeping everyone aligned.

What we’re looking for

• Proven LiveOps experience: shipped at least one game through early access or soft launch and managed its release/update cadence.
• Strong track record leading cross-disciplinary teams in a fast-moving, startup-like environment.
• Experience managing a frequent release cycle (e.g. every 6–8 weeks) and balancing new content with bug-fix/improvement sprints.
• Excellent organisational and communication skills; able to create clarity in complex situations.
• Demonstrated ability to implement and enforce effective production processes (tools, reporting, sprint rituals, retros, etc.).
• Based in the UK and able to work from our Guildford office at least 3 days per week.

Nice to have

• Familiarity with games-as-platforms, modding, or UGC ecosystems (e.g. Roblox, Fortnite UEFN).
• Understanding of GTA Roleplay or equivalent multiplayer communities.
• Experience with Unreal Engine 5 production workflows.
• Background with Lua or Lua-like scripting environments.