Senior Live Audio Accounts & Solutions Lead

Groupe Novelty; Molesey; On-site; GBP 40,000 - 65,000; Full time

Job summary

Groupe Novelty is seeking an experienced Senior Audio Account Manager to develop and manage key client relationships, deliver audio projects and help drive commercial success across live events. You will oversee the full project lifecycle, coordinate with clients, production teams and suppliers to translate requirements into practical audio solutions.

Working across client, sales, and delivery streams, you will prepare quotations, monitor margins and support growth of existing accounts while

Qualifications

• 5 years minimum experience in live events, professional audio, AV hire or technical production.
• Proven client/account or project management experience within the sector.
• Strong commercial awareness, including quotations, costs and margins.
• Excellent communication, negotiation and relationship-building skills.
• Able to translate client requirements into practical technical solutions.
• Highly organised, proactive and able to manage multiple priorities under pressure.
• Right to work in the UK required.

Responsibilities

• Manage key client relationships, acting as a senior point of contact and developing long-term partnerships.
• Understand client requirements, budgets and technical objectives, providing appropriate audio solutions and a high level of service.
• Identify opportunities to grow existing accounts and develop new business.
• Attend client, site and production meetings as required.
• Build strong professional relationships across production companies, venues, agencies and corporate clients.
• Resolve client issues proactively and ensure a consistently high level of service throughout the project lifecycle.
• Manage audio enquiries from initial client brief through to quotation, negotiation and confirmation.
• Prepare accurate, commercially viable quotations and technical proposals.
• Support tenders and pitches, contributing technical and commercial expertise where required.
• Monitor the sales pipeline, margins, project costs and account performance within agreed commercial parameters.
• Identify additional requirements and opportunities throughout the project and ensure these are appropriately managed.
• Contribute to the growth of assigned accounts and the development of new business opportunities.

Skills

Client management

Project management

Commercial awareness

Communication

Negotiation

Relationship building

Organisational skills

Tools

Dante

AES

MADI (audio networking)

Job description

Groupe Novelty is seeking an experienced Senior Audio Account Manager to develop and manage key client relationships, deliver audio projects and help drive commercial success across live events. You will oversee the full project lifecycle, coordinate with clients, production teams and suppliers to translate requirements into practical audio solutions.

Working across client, sales, and delivery streams, you will prepare quotations, monitor margins and support growth of existing accounts while