Senior Licensing Officer

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 33,000 - 41,000; Full time

Job summary

An established industry player is seeking a Senior Licensing Officer to support the Principal Licensing Officer in managing the licensing team. This role involves overseeing licensing processes, ensuring compliance with legislation, and maintaining high customer service standards. You will supervise a team of 10, engage with various stakeholders, and prepare essential reports. The position requires strong knowledge of licensing legislation and flexibility for out-of-hours work. Join a forward-thinking organization committed to developing its people and creating a positive recruitment journey for all applicants.

Benefits

Flexible working options

Support for applicants with caring responsibilities

Accredited Disability Confident Leader employer

Qualifications

• Strong knowledge of licensing legislation is essential.
• Flexibility for out-of-hours work is required.

Responsibilities

• Oversee licensing processes and ensure compliance.
• Liaise with stakeholders and prepare reports.

Skills

Knowledge of licensing legislation

Customer service standards

Stakeholder engagement

Report preparation

Compliance assurance

Job description

Senior Licensing Officer

Permanent

Grade 4 - £33,366 - £40,476

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

This role supports the Principal Licensing Officer in managing the licensing team, focusing on hackney carriage and private hire licensing. Key duties include:

1. Overseeing licensing processes
2. Ensuring compliance
3. Liaising with stakeholders
4. Preparing reports
5. Attending meetings
6. Maintaining records

The position supervises a team of 10, upholds customer service standards, and deputizes as needed. Strong knowledge of licensing legislation and flexibility for out-of-hours work are essential.

Please upload your up-to-date CV via the attachments part of your application, as this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquiries, please contact Jade Pheby at [e-mail].

We welcome applications from people with caring responsibilities, and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

Job Description and Person Specification