Senior Liability Claims Handler

Stockport Council; Stockport; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Stockport Council is seeking a Senior Liability Claims Handler to manage a portfolio of liability claims within the Insurance Claims Team. The role offers hybrid working with Stopford House and homeworking, and a salary in the SO1 band.

You will handle personal injury and damage claims, apply knowledge of case law and civil procedure rules, and quantify damages while prioritising deadlines in a busy environment.

Qualifications

• Substantial experience of insurance personal injury and damage claims handling, including knowledge of case law and civil procedure rules.
• Ability to quantify damages and assess liability.
• Ability to prioritise deadlines in a busy claims environment.

Responsibilities

• Provide an efficient and effective insurance claims handling service for Council Services, affiliated companies and external customers.
• Provide advice and support to more junior team members.

Skills

Insurance claims handling

Personal injury claims

Civil procedure knowledge

Job description

Senior Liability Claims Handler
SO1 (£35,570 - £40,444)
37 Hours, Full Time
Temporary (1 year - maternity cover)
Hybrid: Stopford House and homeworking

Application Deadline: 2nd October 2026 11:59pm
Shortlisting Date: 6th October 2026
Interview Date: 13th October 2026
Interview Type: Face to face

Join us at Stockport Council Best for Inclusion winner at the Greater Manchester Good Employment Awards 2026

Your Role

To provide an efficient and effective insurance claims handling service for Council Services, affiliated companies and external customers. You will also provide advice and support to more junior team members.

About You

You will have substantial experience of insurance personal injury and damage claims handling including knowledge of case law, civil procedure rules and the ability to quantify damages.

You will be able to prioritise deadlines to ensure claims are handled effectively in a busy and varied claims environment.

About Us

The Insurance Claims Team manage a very varied range of claims across a broad range of service area. This role offers a real exposure to working in local government and an ability to really deliver value for money to residents through the effective management of liability claims.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.