Senior Leasehold Specialist — Rights & Disputes Expert

Southern Housing; Fleet; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Southern Housing is seeking an experienced Leasehold Officer to join our Service Charge & Specialist Leasehold Services team. You’ll deliver specialist leasehold services, interpret residential leases, and support complex enquiries across the portfolio.

You’ll work with residents, colleagues, legal representatives and other stakeholders, providing guidance while ensuring compliance with lease obligations, legislation and organisational requirements.

Qualifications

• Experience in leasehold services, housing or a related area.
• Understanding of residential leasehold principles and lease interpretation.
• Experience managing consents, permissions or specialist administration.
• Experience handling complex enquiries or casework.
• Strong organisation and communication skills.
• Excellent attention to detail.
• A relevant qualification or equivalent experience at A-Level standard.

Responsibilities

• Provide specialist leasehold advice and guidance to residents, colleagues and stakeholders.
• Interpret residential leases and explain rights, responsibilities and restrictions.
• Process consents and permissions, including alterations and subletting applications.
• Administer notices, registrations, transfers and legal documentation.
• Support Right to Manage, Right to Acquire, lease extensions and enfranchisement matters.
• Provide technical support with disputes, breaches, enforcement and complex enquiries.
• Prepare information and evidence for tribunals, legal proceedings and dispute resolution.
• Provide specialist leasehold input for new schemes, developments and disposals.

Skills

Org & communication

Attention to detail

Lease interpretation

Leasehold consents

Complex enquiries

Leasehold services

A-Level qualification

Education

A-Level or equivalent experience

Job description

Southern Housing is seeking an experienced Leasehold Officer to join our Service Charge & Specialist Leasehold Services team. You’ll deliver specialist leasehold services, interpret residential leases, and support complex enquiries across the portfolio.

You’ll work with residents, colleagues, legal representatives and other stakeholders, providing guidance while ensuring compliance with lease obligations, legislation and organisational requirements.