Senior Learning Strategy Consultant

Syneos Health; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Syneos Health is seeking a Senior Learning Strategy Consultant in London to lead capability needs assessments, design learning journeys, and ensure delivery excellence across pharmaceutical learning solutions.

The role combines content leadership, customer engagement, and occasional business development support, with travel up to ~10%. Expect collaboration with cross-functional teams and senior stakeholders to deliver outcomes that improve patient-facing impact.

Qualifications

• Proven experience in learning, with strong knowledge of instructional design and adult learning principles within the pharmaceutical/biotech industry (required).
• Proven experience in developing high-quality short-, medium-, and long-form content across a range of learning formats.
• Builds trusted relationships and aligns solutions to customer needs and business outcomes.
• Highly organised, with the ability to manage multiple priorities and deliver high-quality outputs within timelines.
• Strong ability to communicate complex ideas clearly and credibly, engaging both customers and internal stakeholders.
• Advanced PowerPoint and writing capability, with experience in consulting or training environments.
• Willingness to travel (~10%) to support customer engagements and key delivery activities.

Responsibilities

• Lead Capability Needs Assessment: diagnose capability gaps and translate insights into learning strategies and recommendations.
• Design Learning Journeys & Roadmaps: define curriculum structure, modality mix, and sequencing to maximize impact.
• Align Strategy with Customer Objectives: ensure learning solutions meet project intent and performance outcomes.
• Oversee Content Development & Quality: direct multi-modal learning solutions and contribute to content creation.
• Drive Delivery & Facilitation Excellence: facilitate sessions and enable train-the-trainer delivery.
• Support Pitch & Proposal Activity: assist in shaping compelling customer-facing solutions.
• Identify Customer Needs & Opportunities: provide insights to inform solution direction.
• Collaborate Across Teams: coordinate with Solution Design, Delivery and senior stakeholders.

Skills

Instructional design

Adult learning principles

Content development

Training delivery

PowerPoint

Stakeholder engagement

Tools

PowerPoint

Job description

Updated: September 8, 2026
Location: London, England, United Kingdom
Job ID:18122-OTHLOC-C9KwYfw7

You’re driven, resourceful, and above all else - remarkably smart.

The Senior Learning Strategy Consultant serves as a strategic learning partner, leading both the design alignment and execution of high-impact learning solutions for pharmaceutical customers. This role blends content leadership, customer engagement, and selective business development support to ensure solutions are both commercially relevant and operationally effective. Acting as the Learning Strategist across projects, the Senior Learning Strategy Consultant partners closely with customers to assess capability needs, align on learning approaches, and translate requirements into structured, outcome-driven solutions.

From an execution perspective, the role is accountable for writing, developing and implementing sold solutions, overseeing delivery, and facilitating training sessions or train-the-trainer programs to ensure effective deployment and adoption.

Key Responsibilities Learning Advisor:

• Lead Capability Needs Assessment
  Diagnose customer capability gaps through structured needs analysis, translating insights into clear, outcome-driven learning strategies and recommendations.
  
• Design Learning Journeys & Roadmaps
  Develop cohesive learning pathways that define curriculum structure, modality mix, and sequencing to maximise engagement, application, and business impact.
  
• Align Strategy with Customer Objectives
  Act as a strategic partner to customers, ensuring all learning solutions remain closely aligned to project intent, commercial goals, and performance outcomes.
  
• Oversee Content Development & Quality
  Lead the development of high-impact, multi-modal learning solutions (e.g., digital, live, and blended formats), providing direction to writers and contributing directly to content creation where required.
  
• Drive Delivery & Facilitation Excellence
  Facilitate learning sessions and enable customer teams through train-the-trainer approaches, ensuring confident delivery and strong learner adoption.

Business Development Contribution (Ad Hoc)

• Support Pitch & Proposal Activity
  Contribute to pitch development and proposal creation as needed, partnering with business development leads to shape compelling, customer-focused solutions.
  
• Identify Customer Needs & Opportunities
  Provide insight into emerging customer needs and potential opportunities, helping to inform solution direction and approach.
  
• Collaborate Across Teams
  Work with Solution Design, Delivery, and senior stakeholders to contribute to opportunity discussions and ensure alignment between proposed and delivered solutions.
• Proven experience in learning, with strong knowledge of instructional design and adult learning principles within the pharmaceutical/biotech industry (required).
• Proven experience in developing high-quality short-, medium-, and long-form content across a range of learning formats.
• Builds trusted relationships and consistently aligns solutions to customer needs and business outcomes.
• Highly organised, with the ability to manage multiple priorities and deliver high-quality outputs within timelines.
• Strong ability to communicate complex ideas clearly and credibly, engaging both customers and internal stakeholders.
• Proactive in identifying challenges and implementing practical, effective solutions in a dynamic environment.
• Advanced PowerPoint and writing capability, with experience in consulting or training environments.
• Willingness to travel (~10%) to support customer engagements and key delivery activities.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: [emailprotected] One of our staff members will work with you to provide alternate means to submit your application.