Senior Learning Strategy Consultant

Syneos Health; Cambridge; On-site; GBP 80,000 - 110,000; Full time

Job summary

Syneos Health in Cambridge seeks a Senior Learning Strategy Consultant to partner with pharmaceutical customers, leading design alignment and execution of high-impact learning solutions. You will blend content leadership, customer engagement, and selective business development support to ensure solutions are commercially relevant and operationally effective.

The role spans capability needs assessment, learning journey design, content development oversight, and delivery excellence, with travel

Qualifications

• Proven experience in learning within the pharmaceutical/biotech industry is required.
• Proven experience in developing high-quality content across short-, medium-, and long-form formats.
• Builds trusted relationships by aligning solutions to customer needs and business outcomes.
• Highly organised with the ability to manage multiple priorities and deliver on timelines.
• Strong communication and the ability to articulate complex ideas clearly to customers and internal stakeholders.
• Proactive mindset with the ability to identify challenges and implement practical solutions in a dynamic environment.
• Advanced PowerPoint and writing capability; experience in consulting or training environments.
• Willingness to travel approximately 10% to support customer engagements.

Responsibilities

• Lead capability needs assessment and translate insights into outcome-driven learning strategies and recommendations.
• Design learning journeys and roadmaps defining curriculum structure, modality mix, and sequencing.
• Align strategy with customer objectives ensuring learning solutions meet project intent, commercial goals, and performance outcomes.
• Oversee content development across digital, live, and blended formats; guide writers and contribute to content creation.
• Deliver and facilitate learning sessions, enabling customer teams through train-the-trainer approaches.
• Support pitch and proposal activity; collaborate with BD leads to shape compelling, customer-focused solutions.
• Identify customer needs and opportunities to inform solution direction and approach.
• Collaborate with Solution Design, Delivery, and senior stakeholders to ensure alignment between proposed and delivered solutions.

Skills

instructional design

adult learning principles

content development

stakeholder management

communication

presentation skills

PowerPoint

travelling (10%)

pharma/biotech domain knowledge

Job description

The Senior Learning Strategy Consultant serves as a strategic learning partner, leading the design alignment and execution of high‑impact learning solutions for pharmaceutical customers. This role blends content leadership, customer engagement, and selective business development support to ensure solutions are both commercially relevant and operationally effective. Acting as the Learning Strategist across projects, the Senior Learning Strategy Consultant partners closely with customers to assess capability needs, align on learning approaches, and translate requirements into structured, outcome‑driven solutions.

Key Responsibilities

• Lead Capability Needs Assessment: Diagnose customer capability gaps through structured needs analysis, translating insights into clear, outcome‑driven learning strategies and recommendations.
• Design Learning Journeys & Roadmaps: Develop cohesive learning pathways that define curriculum structure, modality mix, and sequencing to maximise engagement, application, and business impact.
• Align Strategy with Customer Objectives: Act as a strategic partner to customers, ensuring all learning solutions remain closely aligned to project intent, commercial goals, and performance outcomes.
• Oversee Content Development & Quality: Lead the development of high‑impact, multi‑modal learning solutions (digital, live, and blended formats), providing direction to writers and contributing directly to content creation where required.
• Drive Delivery & Facilitation Excellence: Facilitate learning sessions and enable customer teams through train‑the‑trainer approaches, ensuring confident delivery and strong learner adoption.

Business Development Contribution (Ad Hoc)

• Support Pitch & Proposal Activity: Contribute to pitch development and proposal creation as needed, partnering with business development leads to shape compelling, customer‑focused solutions.
• Identify Customer Needs & Opportunities: Provide insight into emerging customer needs and potential opportunities, helping to inform solution direction and approach.
• Collaborate Across Teams: Work with Solution Design, Delivery, and senior stakeholders to contribute to opportunity discussions and ensure alignment between proposed and delivered solutions.

Qualifications

• Proven experience in learning: Strong knowledge of instructional design and adult learning principles within the pharmaceutical/biotech industry (required).
• Proven experience in developing high‑quality content: Short‑, medium‑, and long‑form across a range of learning formats.
• Builds trusted relationships: Consistently aligns solutions to customer needs and business outcomes.
• Highly organised: Ability to manage multiple priorities and deliver high‑quality outputs within timelines.
• Strong communication: Ability to articulate complex ideas clearly and credibly, engaging both customers and internal stakeholders.
• Proactive mindset: Identifies challenges and implements practical, effective solutions in a dynamic environment.
• Advanced PowerPoint and writing capability: Experience in consulting or training environments.
• Willingness to travel (~10%): Supports customer engagements and key delivery activities.

At Syneos Health, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage talent who brings transferable skills from previous roles to apply.

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: [email protected] One of our staff members will work with you to provide alternate means to submit your application.