Senior Learning Solutions Consultant

QA; Cheltenham; Hybrid; GBP 55,000 - 80,000; Full time

Benefits offered by this job

27 days Annual Leave

Holiday Buying scheme

Medicashplan

Wellhub

Cycle to Work scheme

Private Medical Insurance

Employee Assistance Programme

Employee Discounts Benefit Hub

3 Development days

2 Charity days

Pension Scheme

Job summary

QA is seeking a Senior Learning Solutions Consultant to deliver consultancy services across government and commercial clients. You will design blended learning solutions, lead complex engagements, and grow client relationships while mentoring junior staff.

Travel to client sites is expected; work from home when not on site. You’ll apply learning methodologies, develop assessments, and contribute to bids and thought leadership. We offer wellbeing and development opportunities.

Qualifications

• Evidence of delivering L&D consulting engagements across client contexts.
• Ability to establish trusted advisor relationships with senior stakeholders.
• Experience designing learning solutions and evaluating impact.

Responsibilities

• Perform L&D consulting engagements with government client learning stakeholders, building trust, demonstrating L&D and consulting expertise and delivering on client expectations.
• Build relationships with senior stakeholders to establish trusted advisor status and develop business opportunities.
• Use consulting skillset and knowledge of proven learning methodologies to capture learning requirements and define learning outcomes to meet learning needs.
• Scope, design, develop and deliver creative, innovative and impactful learning solutions for clients.
• Develop learning assessments and evaluations to ensure programmes can be evaluated and measured aligned to organisational aims.
• Prepare bids, tenders, proposals and presentations with relevant subject matter experts, and write thought leadership or academic papers to support senior client stakeholders and contribute to knowledge management and skill‑share activities.
• Manage more junior learning consultants and lead and mentor them to enable them to grow and develop as consultants, with regular travel required to work on clients’ sites and opportunity to work from home when not on site.

Skills

Client consulting

Stakeholder management

Instructional design

Learning evaluation

Needs analysis

Mentoring

Public speaking

Digital skills

Job description

Senior Learning Solutions Consultant

Location: London or Cheltenham

Your Role:

In this role you’ll deliver learning consultancy services to meet our client’s operational and strategic learning needs, developing existing client relationships and identifying and growing new ones. You’ll design and develop innovative blended learning solutions in both technical and non-technical environments, bringing your experience to lead complex learning consultancy engagements.

Key Responsibilities:

• Perform L&D consulting engagements with government client learning stakeholders, building trust, demonstrating L&D and consulting expertise and delivering on client expectations.
• Build relationships with senior stakeholders to establish trusted advisor status and develop business opportunities.
• Use consulting skillset and knowledge of proven learning methodologies to capture learning requirements and define learning outcomes to meet learning needs.
• Scope, design, develop and deliver creative, innovative and impactful learning solutions for clients.
• Develop learning assessments and evaluations to ensure programmes can be evaluated and measured aligned to organisational aims.
• Prepare bids, tenders, proposals and presentations with relevant subject matter experts, and write thought leadership or academic papers to support senior client stakeholders and contribute to knowledge management and skill‑share activities.
• Manage more junior learning consultants and lead and mentor them to enable them to grow and develop as consultants, with regular travel required to work on clients’ sites and opportunity to work from home when not on site.

Your Experience:

• You can evidence strong consulting skills which have enabled you to help clients throughout the training lifecycle, from requirements elicitation and scoping to design, development and evaluation of effective learning solutions
• You have a track record of establishing successful and enduring client relationships at a senior level, and the ability to be a trusted advisor to senior stakeholders and influence decision makers where appropriate.
• You have used your consulting skills and L&D expertise to generate new opportunities with clients, and you can articulate the value of L&D to stakeholders in a variety of different contexts.
• You have instructional design experience / experience of designing learning solutions.
• You have confidence in tech and digital skills – you are comfortable using tech and talking about tech and digital skills as well as human skills.
• You have the skills to elicit the scope, requirements and constraints from a client and define the learning objectives of a learning project.
• You can perform a learning needs analysis for a client across a range of disciplines and roles.
• You have instructional design skills and experience of designing learning solutions for clients, including learning pathways or programmes as well as individual learning products.
• You are familiar with learning evaluation methodologies and can select an appropriate approach for a client based on their requirements.
• You are confident in a technical or digital environment – both using tech and advising clients about skills in a digital age
• You can write formal documents to a high standard with attention to detail and focus on the needs of the audience.
• You deliver presentations with precision and conviction while still being able and read the room and react to audience engagement in order to ensure the message is conveyed effectively.
• You can mentor and develop junior consultants to support their professional and personal growth

Please note that all applicants for this role must be willing to go through SC/DV Clearance.

What We Offer

Wellbeing & benefits

Your wellbeing matters to us.That’swhy we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave(4 days used for the festive closure) plus Bank Holidays
• HolidayBuying scheme
• Medicashplan,Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2Charity days per year
• Pension Scheme

Personal growth

Learning and opportunity is at the core of what we do-and that applies to you too!You’ll have the unique opportunity todevelop your skillson ourQAauthored coursesin the latest tech (you’llget3 training days/year to do this). You can also delve deep into ourworld-class digital learning content on a variety of tech and business topics. Orperhapsyou’dlike to enrolon aDegreeorMastersprogrammeto enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim tosupport the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexualorientation, or if you are disabled or acarer, we welcome you and thedifferentperspectives you bring to our diverse family.We’reproud of the progresswe’veachieved over the last few years to build an inclusive culture and celebrate our diversity.

As aDisability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if yourequireany reasonable adjustments.

A little about QA

At QA, we believe the future belongs to organisations thatare able tolearn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission:

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale.Our unique end-to-end learning solutions draw from deepexpertiseacross Apprenticeships, Instructor-led training,Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/