Senior Leakage Inspector

Yorkshire Water; Cottingham; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Company van

Bonus up to £1,000

Pension up to 12%

Wellness days

Life assurance 4x pension

Health cash plan

Critical illness insurance

Dental insurance

Cycle to work

Gym discounts

Retail savings scheme

Online GP

Job summary

Yorkshire Water is seeking a Senior Leakage Inspector to join the Demand Reduction team in Cottingham. You will provide advanced leakage support, mentor colleagues and act as a senior contact in the absence of the Area Team Leader, with duties spanning field investigations, asset maintenance and safety oversight.

The role requires extensive leakage knowledge, NRASWA and Water Hygiene certifications, and a proactive approach to stakeholder engagement across the region.

Qualifications

• Experience in advanced leakage techniques and technologies.
• Evidence of working safely to required standards.
• NRASWA/Water Hygiene certifications or equivalent.

Responsibilities

• Provide advanced leakage investigation support to the Area Leakage Team.
• Lead meter exchange and maintenance across DMA, commercial and domestic meters.
• Develop relationships with service partners and stakeholders to drive leakage reduction.
• Deputise for the Area Team Leader and lead where appropriate.
• Own customer issues and liaise with contacts to resolution.
• Ensure health and safety compliance including POWRA and risk assessments.
• Mentor and upskill colleagues and promote cross-team collaboration.

Skills

Leakage techniques

Customer service

Communication skills

IT literacy

Netbase SAP Advantex

NRASWA certs

Education

NVQ Level 3 Leakage

NRASWA Supervisor

Tools

Netbase

SAP

Advantex

Microsoft Office

Job description

Senior Leakage Inspector

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience £36,031 - £39,767 plus night allowance - You'll be required to work a minimum of 3 nights in a 4-week period.
• A Company van
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Senior Leakage Inspector progression plan
• 25 days annual leave plus bank holidays – plus 2 extra wellness days!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Must live within a commutable distance of Cottingham due to travel times.

Work type: 37 hours per week. Important Note: You'll be required to work a minimum of 3 nights in a 4-week period.

We have an exciting opportunity for a Senior Leakage Inspector to join the Demand Reduction team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Demand Reduction are a key part of how we plan to meet the changing expectations of customers and regulators.

The Senior Leakage Inspector will provide advanced technical leakage support to the Area Leakage Team, taking responsibility for managing and resolving complex leakage issues using specialist techniques such as step testing, PZTs, integrity testing and meter accuracy validation. The role includes mentoring and training team members in support of their development plans, while also acting as operational support to the Area Team Leader and serving as a key point of contact in their absence, with responsibility for leading PEX and performance hubs when required. The postholder must communicate effectively at all levels of the organisation and with key stakeholders and will also be expected to support health and safety activities, including site visits and vehicle audits.

Where you fit in!

As our Senior Leakage Inspector you will;

• Provide an advanced level of leakage investigation support to the Area Leakage Team, including self-generating workload by identifying problem DMAs through the effective use of corporate systems.
• Specialise in complex leakage activities such as DMA optimisation, step testing, zone integrity testing, pressure logging, correlating logger deployment and interpretation, and leak detection in problem DMAs.
• Lead meter exchange and maintenance activities across DMA, commercial and domestic meters, including logger and pulse unit installation and upkeep.
• Develop and maintain strong working relationships with service partners and key stakeholders across the business to drive efficient leakage reduction and minimise leak life.
• Support the Area Team Leader by deputising when required, assisting with performance activities, procurement of tools, equipment, PPE and clothing, and leading where appropriate.
• Take ownership of customer related issues and complaints, liaising with key contacts and service partners to see issues through to resolution.
• Ensure full compliance with health and safety requirements, including POWRA processes, personal safety device usage, vehicle inspections, H&S site visits, vehicle audits, and the creation and approval of WAND risk assessments.
• Act as a senior member of the leakage team by mentoring, training and upskilling colleagues, promoting cross team working with Field teams to enhance overall network knowledge.

What skills & qualifications you will need:

• Passionate about delivering excellent customer service, with a strong commitment to meeting challenging performance targets safely and efficiently.
• Extensive knowledge of the water network, leakage techniques and technologies, with advanced capability in using and fault diagnosing leakage equipment.
• Proven ability to use initiative to identify, resolve and overcome operational issues, demonstrating Yorkshire Water values and behaviours at all times.
• Strong interpersonal and communication skills, with experience engaging effectively with key stakeholders at all levels and working collaboratively within teams.
• Competent IT user with experience in Netbase, SAP, Advantex and Microsoft Office, alongside a willingness to learn and embrace new systems and technologies.
• Relevant industry experience and qualifications, including previous leakage or networks experience within the water industry, NRASWA and Water Hygiene certifications, completion of WAND risk assessments, a full clean driving licence, and flexibility to work unsociable hours.

You will also benefit from having:

• Ideally qualified to NVQ Level 3 in Leakage, with an NRASWA Supervisor qualification and a strong understanding of repair techniques and pressure management.
• Strong IT capability, with working knowledge of leakage related systems including Netbase (water balance, campaigns, flow, pressure and reporting).
• Sound technical understanding of water hydraulics, alongside awareness of advancing technologies and innovations within the leakage industry.
• Good knowledge of legislative requirements, including the Water Act and Competition Act, to ensure compliance in operational decision making.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

Do we sound like your cup of tea?

If you’ve got experience in advanced technical leakage support and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Advert closing date – 11th November

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

No agencies please.