Senior Leakage Inspector

Yorkshire Water; Greater London; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Company van

Annual incentive bonus

Bonus up to £1,000 per year

Pension scheme (12%)

25 days leave + 2 wellness days

Life assurance 4x pensionable

Health cash plan

Cycle to work

Retail savings scheme

Online GP service

Job summary

Yorkshire Water is seeking a Senior Leakage Inspector to provide advanced leakage support, mentor colleagues, and lead key leakage activities in the region. You will work with the Area Leakage Team to resolve complex issues and drive reductions in leaks while ensuring safety and compliance across sites.

The role requires deep leakage knowledge, NRASWA/WAND experience, a full driving licence, and flexibility for nights and unsociable hours to support 24/7 operations.

Qualifications

• Passionate about delivering excellent customer service.
• Advanced knowledge of the water network and leakage techniques.
• Ability to use initiative and engage effectively with stakeholders.
• Full clean driving licence and willingness to work unsocial hours.
• NRASWA and WAND risk assessments experience.

Responsibilities

• Provide advanced leakage investigation support to the Area Leakage Team.
• Specialise in complex leakage activities and DMA optimisation.
• Lead meter exchange and maintenance across DMAs and meters.
• Develop strong relationships with service partners and stakeholders.
• Support the Area Team Leader and deputise when required.

Skills

Customer service

Leakage techniques

Stakeholder engagement

Communication skills

IT capability

NRASWA

Water Hygiene certs

Education

NVQ Level 3 in Leakage

NRASWA Supervisor

Tools

Netbase

SAP

Advantex

Microsoft Office

Job description

Company description

Water Utility Company based in Yorkshire region of England.

Job description

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience £36,031 - £39,767 plus night allowance - You'll be required to work a minimum of 3 nights in a 4-week period.
• A Company van
• Annual incentive related bonus
• (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme
• (up to 12% company contribution)
• Development opportunities in line with the Senior Leakage Inspector progression plan
• 25 days annual leave plus bank holidays – plus 2 extra wellness days!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location

Must live within a commutable distance of Cottingham due to travel times.

Work type

37 hours per week.

Important Note

You will be required to work a minimum of 3 nights in a 4-week period.

What we do

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

Demand Reduction are a key part of how we plan to meet the changing expectations of customers and regulators.

The Senior Leakage Inspector will provide advanced technical leakage support to the Area Leakage Team, taking responsibility for managing and resolving complex leakage issues using specialist techniques such as step testing, PZTs, integrity testing and meter accuracy validation. The role includes mentoring and training team members in support of their development plans, while also acting as operational support to the Area Team Leader and serving as a key point of contact in their absence, with responsibility for leading PEX and performance hubs when required. The postholder must communicate effectively at all levels of the organisation and with key stakeholders and will also be expected to support health and safety activities, including site visits and vehicle audits.

Where you fit in!

• Provide an advanced level of leakage investigation support to the Area Leakage Team, including self-generating workload by identifying problem DMAs through the effective use of corporate systems.
• Specialise in complex leakage activities such as DMA optimisation, step testing, zone integrity testing, pressure logging, correlating logger deployment and interpretation, and leak detection in problem DMAs.
• Lead meter exchange and maintenance activities across DMA, commercial and domestic meters, including logger and pulse unit installation and upkeep.
• Develop and maintain strong working relationships with service partners and key stakeholders across the business to drive efficient leakage reduction and minimise leak life.
• Support the Area Team Leader by deputising when required, assisting with performance activities, procurement of tools, equipment, PPE and clothing, and leading where appropriate.
• Take ownership of customer related issues and complaints, liaising with key contacts and service partners to see issues through to resolution.
• Ensure full compliance with health and safety requirements, including POWRA processes, personal safety device usage, vehicle inspections, H&S site visits, vehicle audits, and the creation and approval of WAND risk assessments.
• Act as a senior member of the leakage team by mentoring, training and upskilling colleagues, promoting cross team working with Field teams to enhance overall network knowledge.

What skills & qualifications you will need:

• Passionate about delivering excellent customer service, with a strong commitment to meeting challenging performance targets safely and efficiently.
• Extensive knowledge of the water network, leakage techniques and technologies, with advanced capability in using and fault diagnosing leakage equipment.
• Proven ability to use initiative to identify, resolve and overcome operational issues, demonstrating Yorkshire Water values and behaviours at all times.
• Strong interpersonal and communication skills, with experience engaging effectively with key stakeholders at all levels and working collaboratively within teams.
• Competent IT user with experience in Netbase, SAP, Advantex and Microsoft Office, alongside a willingness to learn and embrace new systems and technologies.
• Relevant industry experience and qualifications, including previous leakage or networks experience within the water industry, NRASWA and Water Hygiene certifications, completion of WAND risk assessments, a full clean driving licence, and flexibility to work unsociable hours.
• You will also benefit from having: Ideally qualified to NVQ Level 3 in Leakage, with an NRASWA Supervisor qualification and a strong understanding of repair techniques and pressure management.
• Strong IT capability, with working knowledge of leakage related systems including Netbase (water balance, campaigns, flow, pressure and reporting).
• Sound technical understanding of water hydraulics, alongside awareness of advancing technologies and innovations within the leakage industry.
• Good knowledge of legislative requirements, including the Water Act and Competition Act, to ensure compliance in operational decision making.

Additional Information

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Advert closing date

Advert closing date – 11th November

Pre-employment checks

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

Accessibility and equality

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Contact / policy

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.