Water Regulations Inspector

Yorkshire Water; Hull and East Yorkshire; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Company car or cash allowance

Annual incentive bonus

Pension scheme (up to 12% company)

25 days leave + 2 wellness days

Life assurance 4x pensionable salary

Health cash plan / critical illness /

Cycle to work / gym discounts

Job summary

Yorkshire Water is seeking a Water Regulations Inspector to join the Clean Water Service Delivery Team. The role involves regulating drinking water quality and enforcing Water Regulations across Yorkshire, with daily site visits and cross-site inspections.

You will assess plumbing compliance, deliver technical guidance to customers, and support improvements while upholding health and safety standards. This permanent position offers development opportunities and a strong benefits package.

Qualifications

• Qualified plumber to minimum NVQ level 2.
• Excellent customer service skills.
• Ability to develop and maintain effective internal and external relationships.
• Clearly demonstrates the Yorkshire Water values and behaviours.
• Excellent organisational skills.
• Rigorous attention to detail to ensure 'right first time' performance.

Responsibilities

• Assess plumbing systems for regulatory compliance via audits, inspections, and investigations.
• Collaborate with stakeholders to prioritise remedial work.
• Apply statutory enforcement mechanisms to secure compliance.
• Provide technical advice to customers to help achieve compliance.
• Record inspection feedback and maintain customer database records.
• Prepare and issue customer correspondence and inspection reports.
• Report KPIs and activities to Team Manager monthly.

Skills

Customer service skills

Relationship building

Organisational skills

Attention to detail

Education

NVQ Level 2 Plumbing

Job description

Water Regulations Inspector

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on previous experience in line with Water Regulations inspections £33,998 - £42,497.
• This role has been classified as a Business Needs Users (BNU) and eligible for a Company Car or Cash Allowance (£3000 per annum) subject to company criteria.
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
• Attractive pension scheme (up to 12% company contribution).
• Development opportunities in line with the Water Regulation Inspector progression plan.
• 25 days annual leave plus bank holidays - plus 2 extra wellness days!
• Life assurance cover of 4 times pensionable salary.
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme.
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Covering the entirety of East Yorkshire with the ideal candidate located centrally within the region. Daily travel to multiple sites required.

Work type: Permanent. 37 hours per week, Monday - Friday.

We have an exciting opportunity for a Water Regulation Inspector to join the Clean Water Service Delivery Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do!

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Clean Water Service Delivery team are a key part of how we plan to meet the changing expectations of customers and regulators.

The position of Water Regulations Inspector plays a key role in facilitating improvements to the quality of drinking water and protecting public health. As an Inspector, you will be part of a dedicated technical team regulating the drinking water quality in Yorkshire on matters relating to the Water Supply (Water Fittings) Regulations 1999, herein after referred to as the Water Regulations.

Where you fit in!

• Assess plumbing systems for regulatory compliance via audits, inspections, and investigations.
• Participate in technical audits of plumbers and contractors.
• Collaborate with stakeholders to prioritise remedial work.
• Apply statutory enforcement mechanisms to secure compliance.
• Support Lead Technical Advisors with follow-up inspections.
• Inspect new premises and workmanship quality, raising awareness of Water Regulations.
• Resolve technical issues related to plumbing installations and regulations.
• Provide technical advice to customers to help achieve compliance.
• Ensure excellent customer service and act as main contact for Water Regulations matters.
• Support YW staff with technical advice and summary reports.
• Promote Water Regulations across the business and industry.
• Deliver campaigns and training to improve plumbing standards.
• Influence external stakeholders from students to company directors.
• Support junior team members and colleagues with technical understanding.
• Record inspection feedback and maintain customer database records.
• Prepare and issue customer correspondence and inspection reports.
• Assist with enforcement documentation and prioritisation.
• Report KPIs and activities to Team Manager monthly.
• Ensure compliance with Health, Safety, Environmental, and Quality standards.

What skills & qualifications you will need:

• Qualified plumber to minimum NVQ level 2 with previous knowledge and experience within the plumbing sector.
• Excellent customer service skills.
• Ability to develop and maintain effective internal and external relationships.
• Clearly demonstrates the Yorkshire Water company values and behaviours.
• Excellent organisational skills.
• Rigorous attention to detail to ensure 'right first time' performance.

You will also benefit from having:

• Knowledge of the Water Supply (Water Fittings) Regulations 1999 would be an advantage, but training will be given to the right candidate.
• Previous experience in commercially orientated and / or regulated environment.
• Previous experience gained within the broader utilities, or a customer focused environment.

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea?

Closing date - 15th November 2026

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.